Customer Quality Engineer
Location
Peachtree City, GA | United States
Job description
Gerresheimer is a leading global partner to the pharma and healthcare industry. Since its foundation in Germany in 1864, the publicly traded company now operates worldwide with 10,000 employees and generates revenue of €1,4 billion. Gerresheimer’s product portfolio includes pharmaceutical packaging and products for the safe and simple administration of medicines, i.e. insulin pens, inhalers, pre-fillable syringes, injection vials, with manufacturing facilities in Asia, Europe and North-and South America.
Gerresheimer Peachtree City L.P. was established in 1993 in Peachtree City, GA, as part of the Plastics & Devices Division manufacturing and assembling a variety of precision molded plastic parts for various applications in the medical industry. The subsidiary operates in an 87,500 sq. ft. production facility with 200 employees.
Job Description
As a Customer Quality Engineer: You are responsible for the topicality of the product-related PMF (taking into account changes and effects on product transfer)
- Quality-related support for a defined product range over the entire product life cycle (internal/external).
- Independent customer complaint processing
- Initiating and contributing to the processing of internal deviations
- Independent processing of change requests
- Independent risk management
- Participation in audits
- Targeted and trusting cooperation with internal and external interfaces (e.g. production areas, TS, CS, plant management, TCC/SEC and especially the customer)
- Implementation of new projects as required and as specified
- Independent compliance with standards, legal regulations (e.g. working time law, occupational safety regulations) and internal regulations (SOPs, BVs, etc.)
Qualifications
- Knowledge acquired within the framework of at least 3 years of technical (technical) university studies (e.g. mechanical engineering, industrial engineering or similar) and expanded through at least three years of experience in a comparable position.
- This function requires special knowledge in the areas of quality management and project management.
- 2-3 years' experience in manufacturing processes (e.g. products and processes)
- 2-3 years' experience using EDP/IT applications (e.g. Office programs, MES, QM system)
- 2-3 years' experience preparing technical reports (executive summary)
- 2 years' experience in customer relationship management in a technical environment
- 2 years' experience in problem solving and conflict management
- 2 years' experience presenting to large groups
- Project management skills
- Experience working with a team
- Fluent in English
Additional Information
All your information will be kept confidential according to EEO guidelines.
Job tags
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