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Location

White Plains, NY | United States

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Job description

Job Functions & Responsibilities

**Key Responsibilities:**

1. **Production Support:** - Monitor and respond to incidents, alerts, and service requests related to the IBM ACE integration platform deployed in the production environment. - Diagnose and troubleshoot issues with message flows, connectivity, and data transformation to minimize disruptions to business operations. - Implement temporary workarounds and permanent fixes to resolve incidents within defined SLAs, ensuring minimal impact on business continuity.

2. **BAU Activities:** - Perform routine maintenance tasks, including configuration changes, software updates, and patch deployments, to keep integration solutions up-to-date and aligned with best practices. - Monitor system performance, resource utilization, and capacity trends to identify opportunities for optimization and efficiency improvements. - Implement enhancements and updates to existing integration solutions to support evolving business needs and technological advancements.

3. **Change Management:** - Implement approved changes to integration solutions following established change management processes, including development, testing, deployment, and documentation. - Coordinate with stakeholders, including business users, IT teams, and external vendors, to ensure smooth and seamless implementation of changes with minimal disruption to production operations.

4. **Documentation and Knowledge Sharing:** - Maintain accurate and up-to-date documentation of integration solutions, including design specifications, configuration settings, deployment procedures, and troubleshooting guides. - Share knowledge and expertise with internal team members through training sessions, knowledge transfer sessions, and documentation reviews to build capacity and enhance collective skills.

5. **Performance Optimization:** - Identify opportunities for performance optimization, capacity planning, and resource utilization improvements to enhance the efficiency and scalability of integration solutions. - Implement performance tuning techniques, such as message flow optimization, cache configuration, and resource pooling, to improve system responsiveness and throughput.

6. **Incident Management:** - Participate in incident management processes, including incident triage, root cause analysis, and resolution, to ensure timely and effective resolution of production incidents. - Collaborate with cross-functional teams, including developers, system administrators, and support engineers, to coordinate incident response efforts and minimize business impact.

Skills

1. **IBM App Connect Enterprise (ACE):** - Proficiency in IBM ACE development, including message flow design, message transformation, and connectivity configuration. - Experience with ACE Toolkit, ACE administration console, and ACE runtime environments. - Ability to design and implement integration patterns, message routing, and data transformation logic using ACE nodes and ESQL (Extended Structured Query Language).

   2. **IBM MQ (Message Queuing):** - Knowledge of IBM MQ concepts, architecture, and messaging protocols. - Experience with IBM MQ administration tasks, such as queue creation, configuration, and monitoring. - Ability to integrate IBM ACE with IBM MQ for reliable and asynchronous message delivery between systems and applications.

   3. **IBM DataPower Gateway:** - Experience with IBM DataPower Gateway, including configuration, administration, and troubleshooting. - Knowledge of DataPower features and capabilities, such as XML Firewall, Multi-Protocol Gateway, and Web Application Firewall (WAF). - Ability to configure DataPower policies, security settings, and service endpoints to facilitate secure and efficient data exchange.

   4. **Integration Concepts and Standards:** - Strong understanding of integration concepts, protocols, and standards, including ESB (Enterprise Service Bus), messaging, REST, SOAP, and JSON. - Familiarity with integration design patterns, such as publish-subscribe, request-reply, and message transformation patterns. - Knowledge of industry best practices and standards for integration architecture, governance, and security.

   5. **Scripting and Programming Languages:** - Proficiency in scripting languages such as JavaScript, Python for implementing custom logic and automation tasks. - Familiarity with programming languages such as Java for extending functionality and integrating with external systems and APIs.

   6. **Troubleshooting and Performance Optimization:** - Excellent problem-solving and troubleshooting skills, with the ability to diagnose and resolve complex integration issues in a timely manner. - Experience with performance tuning, capacity planning, and optimization techniques for integration solutions to ensure scalability and efficiency.

   7. **DevOps and Continuous Integration/Continuous Deployment (CI/CD):** - Experience with DevOps practices, version control systems (e.g., Git), and CI/CD pipelines for automated build, test, and deployment of integration solutions. - Knowledge of containerization technologies such as Docker and orchestration platforms like Kubernetes for deploying and managing integration containers.

Education & Certifications

- Bachelor's degree in Computer Science, Information Technology, or related field. - Minimum of 8+ years of experience in IBM ACE development and support roles. -

Need - IBM Certified Solution Developer

IBM App Connect Enterprise

IBM Certified System Administrator - IBM App Connect Enterprise

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• Dice Id: 91141884
• Position Id: 8194938

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