Michigan State University
Location
East Lansing, MI | United States
Job description
Starbucks Operations Supervisor I
Manage multiple Starbucks locations in Culinary Services on campus; maintains guest service and quality standards by utilizing Student Life and Engagement's Values; assists in staffing; prepares special and periodic financial reports and maintains unit records; forecasts needs and orders product in order to maintain inventory levels; serves as a liaison with guests, vendors, and University departments and partners; maintains health and safety standards in all operations; maintains Starbucks brand standards and compliance. To assist and oversee student and support employees in the execution of various Barista roles in accordance with Starbucks standards and policies. This includes but is not limited to; training to be Barista certified with additional ongoing Starbucks certifications, learning and crafting 100+ food and beverage codes and recipes, maintaining brand specific equipment, retail and food store ordering through various vendors, and upkeep of frozen and dry inventory and stock in accordance with health safety and Starbucks quality standards.
All positions in SLE are designated as critical status. In the event of a university closure, modification, or suspension of operations due to snow or other emergency condition, persons in this position are expected to make all reasonable attempts to report to work as scheduled for the duration of the closure/suspension. If a person has an approved remote work agreement to work a portion of their normally scheduled work hours remotely, they may be called upon to work on-site to serve the MSU community.
Knowledge normally acquired from specialized training such as that acquired in one year of college, technical, vocational, trade or business school with coursework in a field related to the area of employment; one to three years of related and progressively more responsible or expansive work experience in performing tasks related to the area of employment; and may require one to three years supervisory experience; or an equivalent combination of education and experience. May require certification in the area of employment.
Experience and education in management; ability to work in extremely fast paced, highly mobile student guest environment; previous work in team management setting; prior experience creating partner and vendor win-win relationships; experience with point-of sale system, employee scheduling and basic human resources functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Cover Letter
Resume
Three Professional References
Tuesday through Saturday 11:00 a.m. to 8:00 p.m. Starbucks is a 7 day a week operation. Manager schedules are variable based on operational hours and customer volume. Hours may vary from 6:00 a.m. to 11:00 p.m.
Careers.msu.edu
Standing for long periods of time. Walking long distances. Lifting 25-75 pounds occasionally.
About Michigan State University
Spartans work every day to advance the common good in uncommon ways.Together, we tackle some of the world?s toughest problems to find solutions that make life better?from alternative energy to better food safety to breakthrough medical and environmental applications achieved through rare isotope research.We teach. We explore and we discover. We collaborate and lead. We innovate, inspire, and empower. We achieve our potential and create circumstances that help our students and others achieve theirs.We're good at it, and we've been at it for more than 150 years.The nation?s pioneer land-grant university, MSU began as a bold experiment that democratized higher education and helped bring science and innovation into everyday life. The revolutionary concept became a model for the nation.Today, MSU is one of the top research universities in the world?on one of the biggest, greenest campuses in the nation. Home to nationally ranked and recognized academic, residential college, and service-learning programs, we?re a diverse community of dedicated students and scholars, athletes and artists, scientists and leaders.In ways both practical and profound, we work to create a stronger, more sustainable, and more hopeful future for all.
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