Health Care Integration Manager

Location

Lawrence, MA | United States

Job description

AgeSpan

Formerly Elder Services of the Merrimack Valley/North Shore

About Us: Since 1974 our agency has strived towards supporting an individual's desire to make their own decisions, secure their independence and remain living independently in the community. We are proud of our employees who make this possible every day. Our agency is a thought-leader, a nationally known generator of new ideas, because it welcomes creativity, your ideas. It is an outstanding place to work stimulating, friendly, collaborative. We offer competitive salaries, generous vacation time, and an excellent work/life balance. We value diversity and encourage career growth. If you have a passion for improving the lives of the elderly community and enjoy working in a diverse team driven by its mission, you've found the right place!

At AgeSpan, you'll find a work environment that combines:

• A refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds.
• A focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions.
• Encouragement of your development through opportunities to get involved, use your voice, and gain new knowledge and skills.
• A satisfying balance between your work and personal life, including a flexible workplace, generous paid time off, and wellness programs.

Depending on your role and your hours, we offer

• Flexible schedule and hybrid work opportunities
• Competitive salaries
• Healthcare (medical, dental)
• 403b Retirement Plan with agency match
• 20 Vacation Days, 12 Sick Days, and 12 Paid Holidays
• Social Work Licensing Program
• License Renewal Paid by agency for RN's and Social Workers
• Mileage reimbursement
• Free parking
• Employee Referral Bonuses
• Employee Assistance Program
• Tuition Remission Program
• Agency subsidized gym membership (on-site in Lawrence)
• Commitment to promoting within

Position Responsibilities: The Health Care Integration Manager is responsible for advancing opportunities to align AgeSpan's social care services with the health care services of regional medical and behavioral health providers and payors. The Manager will have a significant focus on relationship and/or contract development with health care systems and organizations. The Manager is responsible for security new partner and payor relationships (private and nonprofit sectors) in market(s) designated by the AgeSpan executive leadership team. The Manager is involved in all aspects of the relationship cycle including identifying new health care prospects, qualifying prospects, making presentations, and, where appropriate, securing the contract. The Manager will work in close partnership with members AgeSpan's Executive Leadership team to ensure client satisfaction, to retain client relationships, and to advance new business opportunities.

Essential Functions: (Core duties or tasks that are fundamental and not marginal to the performance of the job)

Sustainable Health Care Alignment

• Must become knowledgeable to represent all AgeSpan social care products and services and work collaboratively with AgeSpan content experts.
• Implement AgeSpan social/health care strategies in our regional and statewide catchment area.
• Collaborate with Chief Strategy Officer and leadership team on research, identification, and preparation of solicitations for prospective AgeSpan payor relationships.
• Develop value propositions for social/health care alignment and translate these propositions into sustainable contracts and revenue streams.

Relationship Management

• Establish and maintain client relationships to ensure ongoing support, tracking all engagement in customer relationship management system.
• Collaborate with AgeSpan Executive Leadership and across all departments to ensure ongoing client communications, customer satisfaction, and opportunities for renewals and value-added business are addressed.
• Participate on cross-functional teams to give input on new products, services, marketing materials, and to curate opportunities for institutional fundraising supports based on client feedback and market needs.
• Lead and demonstrate AgeSpan's values, culture of business development and client engagement in all aspects of client activities.

Qualifications:

• Masters degree in nursing, non-profit management, public health preferred. Bachelors degree with equivalent experience considered.
• Significant knowledge of and experience in aging services policy and programs
• 3-5 years experience in state/federal aging services, complex health systems across the care continuum
• Customer service oriented, self-starter with ability to strategize, initiate, and deliver on new initiatives and maintain existing relationships.
• Strong written and oral communication skills, comfortable with public speaking and representing the organization to multiple stakeholders.

Hours : 37.5 per week

AA/EOE

AgeSpan is strongly committed to fostering a professional environment that recognizes, respects, and encourages the unique contributions of a broad spectrum of qualified employees. It is important that our employees reflect the diverse communities we serve. We maintain a work atmosphere that allows people of varied backgrounds to grow professionally and contribute to our mission by promoting diversity, equity, inclusion, and work-life balance.

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Salary