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Location

Springfield, OH | United States

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Job description

Adecco is assisting their client with their search for Operations Specialist/ Customer Service Representative.

Type: 40hrs/wk. Contract

Start Date: 1-2 weeks.

Location: On Site Required ( SPRINGFIELD OH 45505)

Pay: $15.00

Duration: 90 days with possibility to extend

Shift: Mon-Fri 7:00 am – 3:30 pm 

Description:

• Follows standard procedural guidelines for performing tasks.
• Responsible for performing: logging checks, processing checks, processing documents, working CLEAR queues, and placing out bound calls to insurance carriers as well as receiving inbound calls from insurance carriers.

• Provides assistance and back up as needed to meet client requirements and SLAs.
• Handles other duties/projects based on business needs.

MAJOR AREAS OF ACCOUNTABILITY

• Works under immediate supervision.
• Initially tasks are basic and routine, more experienced associates will perform tasks that are moderate in complexity and often non-routine.
• Initially works in a multiple client /functional environment
• Researches items received via faxes, reports, tasks, correspondence, and refund/return checks.
• Makes appropriate telephone calls to resolve issue.
• Follows clients standard policies and procedures.
• At the direction of management such assignments may be made with short notice and last for an indefinite period of time.

• Works efficiently in client and company proprietary applications.
• Demonstrates solid technical knowledge and quality performance.
• Meets behavioral expectations: attendance, teamwork, and organizational contributions.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Pay Details: $15.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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Job tags

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Salary

$15 per hour