Location
North Miami Beach, FL | United States
Job description
The Oleta River Outdoor Center part of BG Signature, is looking for a Tours Coordinator to join our growing team. Our ideal candidate is self-driven, ambitious, and engaged. We are located on 3400 NE 163rd St. North Miami Beach.
Responsibilities
- Communicate effectively via email with prospective customers.
- Know how to provide excellent customer service.
- Be able to lead tours as a tour guide.
- Needs to coordinate and carry out employee appreciation and holiday events
- Create and maintain all checklists for all of our tours
- Bring creativity and critical thinking to make our company better
- Work on/Create new projects that you would like to be added to the tours department
- Carry out training for all new and existing tour guides
- Keep track of all upcoming tours and schedule tour guide employees accordingly
- Schedule CPR/First Aid classes and stay up to date with employee certifications
- Paddle Board for beginners class
- Make sure all guide gear is always put away properly and maintained organization
- This guest service position will handle all types of payment while selling the different tours offered at Oleta River Outdoors
- Willing to follow instructions & take direction
- Can complete repetitive tasks while maintaining quality
- Greet all guests promptly at scheduled tour times
- Clearly and articulately provide information to guests in an engaging manner
- Demonstrate extensive knowledge of our facility and related topics
- Remain calm, friendly, and enthusiastic at all times
Qualifications
- Must be able to carry out basic cashiering tasks.
- Must be able to lift at least 70 pounds.
- Must have excellent organizational skills
- Typing, computer proficiency, and excellent guest service skills are required
- Ability to work well under pressure
- Self-directed (can complete tasks with minimal supervision)
- Understands principles of proper sanitation
- Exhibits a positive, friendly and helpful attitude to our guests and fellow crew members
- Should have cash handling capabilities and be able to count back proper change
**Bilingual applicants are preferred but not required
**AA or AS preferred
We are looking forward to hearing from you.
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Job tags
Salary
$16 per hour
