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Location

Silver Spring, MD | United States

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Job description

Summary The position is responsible for developing new referral relationships as well as maintaining and growing existing relationships to increase sales. The Home Healthcare Sales Agent will have a strong presence in the community, particularly in the health care and senior care, actively promoting the Platinum Seniors Care brand to physicians, hospitals, healthcare providers, case managers, skilled nursing facilities/rehabs, independent living facilities, assisted living communities, geriatric care managers as well as other potential referral sources. The ideal candidate will be professional, well-spoken and at ease in presenting to both professional as well as community audiences. Daily activities will include face-to-face marketing visits, community-based demonstrations and presenting professional in-services. It is expected that the Home Healthcare Sales Agent will be in the field position 90% of the time. Specific Position Requirements

• Build and maintain relationships with key referral sources.
• Become a senior care information resource to both potential clients and referral sources.
• Visit targeted referral sources using a territory call cycle that has been developed and is constantly updated based upon market analysis and quarterly sales plans.
• Meet with clients and/or family members to explain services.
• Utilize pre- and post-call planning to maximize account penetration.
• Follow territory cycle to maintain a high referral source call average per week.
• Practice exceptional organization, presentation, communication, and follow-up skills.
• Respond to client inquiries within an hour of the inquiry.
• Remain prepared to share a positioning statement that effectively communicates the benefit of working with Platinum Seniors Care.
• Report sales activity using required technology daily (email, Outlook, ClearCare or any other CRM).
• Meet and/or exceed assigned quarterly sales goals and objectives.
• Conduct presentations and/or staff in-services to community groups and professional staff.
• Participate in health fairs, awareness days, etc.
• Seek, develop, and participate in marketing opportunities in the community; join and attend area networking and chamber groups.
• Assist in the development of goals and objectives for Platinum Seniors Care.
• Establish and maintain client relationships and provide the highest quality client service.
• Develop and present a weekly report to the Director of Operations
• Develop and continually update a sales binder to explain strategies and programs relevant to PSC.

General Position Requirements

• Demonstrate ability to build productive sales relationships with health care and senior care professionals.
• Demonstrate ability to quickly build a level of trust with clients and, where applicable client families or other responsible parties, that results in a start of care in 70% of better of opportunities to meet with them.
• Demonstrate ability to work independently/self-starter.
• Presents well to clients and referral sources.
• Demonstrate advanced knowledge of health care in home and institutional setting.
• Comfortable with closing/asking for business.
• Excellent telephone communication skills
• Basic knowledge of office and typing skills
• Good writing & creative skills
• Excellent organizational and problem-solving skills
• Proficiency in Microsoft Office and its various applications and possess the willingness to be trained in computer programs that are specific to the Platinum Seniors Care environment.
• A basic understanding of medical terminology relating to the senior population and rehabilitative care.
• Requires a valid driver’s license, reliable and presentable transportation, and appropriate motor vehicle insurance.
• Highly capable of making effective presentations in group settings.

General Accountabilities

• Accountable for meeting current company standards, as defined by the employee handbook.
• Accountable for demonstrating current knowledge of company policies and procedures.
• Accountable for maintaining good communication and interpersonal relations with clients, families, and care providers.
• Accountable for maintaining a good record of attendance and punctuality.
• Accountable for following company safety policies.
• Supports the company’s mission, vision, values, and goals.

Reporting Relationships The Home Healthcare Sales Agent reports to the Director of Operations

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Job tags

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Salary