Location
Aurora, IL | United States
Job description
This position is responsible for providing exceptional customer service while supporting the operation of the Bowling Department.
Are you into video games, bowling, or karaoke? Are you friendly and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!
Essential Duties:
- Operates POS system to collect payments and allocate bowling lanes, lend out facility and/or equipment (karaoke, billiards, darts, ping pong).
- Under the direction of Bowling Management, promotes and conducts marketing events such as moonlight strike games.
- Resets and cleans the facility once customers are done using them. (Lanes, Karaoke rooms, billiard tables, ping pong, and dart areas.)
- Checks conditions of all equipment and conducts generic maintenance and repair.
- Conducts all opening and closing procedures.
- Opening and closing cash tills, organizing membership/game cards and coupons.
- Provides customers with bowling tips and techniques.
- Answers phone calls for all general inquiries.
- Conducts sales, measuring, and drilling operations for the pro shop.
- Conducts inventory procedures in accordance with company guidelines.
- Conducts lane maintenance in accordance with company guidelines.
- Conducts restroom checks and cleaning.
- Resets, cleans, and maintains shoes in the auto shoes and also conducts laundry of rags.
- Responds responsively, and politely with a friendly demeanor to customers’ requests.
- Other duties and responsibilities assigned by Store Management.
Non-Essential Duties:
- Conducts alcohol and age restriction control in accordance with company policies.
- Conducts lost and found procedures in accordance with company policies.
- Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
- Complies and maintains confidentiality of all company policies and procedures.
- Responsible for maintaining a clean and safe working area.
Qualifications:
- A High School diploma and a minimum of one to two years of experience in a hospitality or retail environment are required.
- Experience in a bowling establishment is preferred, but not required.
Work Environment:
- While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
- The noise level in the work environment is usually loud.
Physical Demands:
- While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
- The employee is required to stand and walk for extended periods of time without breaks during busy times.
- In addition, the employee will need to be able to use their hands /fingers to handle and feel and reach with hands and arms.
- Lifting and/or moving up to 100lbs with assistance is required.
Job tags
Salary
$15 per hour
