SaaS Product Platform Analyst Intern - Summer 2024

Location

Connecticut | United States

Job description

At Pitney Bowes, we do the right thing, the right way.  As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
•    Are passionate about client success.
•    Enjoy collaborating with others.
•    Strive to exceed expectations.
•    Move boldly in the quest for superior and best in market solutions.

Job Description:

Job Description:

This position is a 10-week internship program that will start June 3rd through August 9 th .

This will be a remote opportunity . Must be legally authorized to work in the US.  Employer will not sponsor position for employment visa status now or in the future (ex. H-1B).

The wage range for this position is $20 to $24 per hour , dependent on skills and experience .

The SaaS P latform Product Analyst serves an important function to the SendTech Product Management group. An analyst documents specific user and system processes involved in managing subscriptions, like the upgrade process for a specific product. The analyst will also review available data related to the subject , identify data gaps , and draw insights that can be used to improve subscription management processes/user experiences.

Responsibilities include:

• Working with team members to understand processes; reviewing user experiences; creating process charts that include user and systems flows; reviewing data from available resources, including dashboards and tools; and providing recommendations to the product manager.  
• As an analyst, the intern will be expected to learn about the products within the digital portfolio and to provide insights to improve user experience or product performance. 
• As part of their experience, interns will be assigned one or more independent projects to complete and present at the end of their internship.  

Qualifications: 

• Rising Junior or Senior preferred
• Familiarity and interest in understanding how internal systems flows affect external user experiences, specifically related to subscription management for SaaS products  
• Basic competencies in data analytics 
• Basic competencies in creating process flows 
• Excellent communication skills. 
• Detail oriented and capable of synthesizing data into insights. 
• Willing to work independently with teams across time zones. 

We will:

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well )

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link. 

Job tags

Salary