Aged AR Supervisor (On-site/Hybrid)

Location

Wayne, NJ | United States

Job description

What is Aspirion?

For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers’ compensation, Veterans Affairs, and out-of-state Medicaid.

At the core of our success is our highly valued team of over 1,400 teammates as reflected in one of our core guiding principles, “Our teammates are the foundation of our success.” United by a shared commitment to client excellence, we focus on achieving outstanding outcomes for our clients, aiming to consistently provide the highest revenue yield in the shortest possible time.

We are committed to creating a results-oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming a part of an industry leading team, where you will have the opportunity to engage with innovative technology, collaborate with a diverse and talented team, and contribute to the success of our hospital and health system partners. Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor.

What do we need?

We are seeking a talented Supervisor of our Aged AR team. The Supervisor, Aged AR and Client Liaison, leads the Medicare, Medicaid, and OOS Medicaid team in the daily performance of their duties. This role is responsible for meeting operational KPIs for the Aged AR team based in Wayne, NJ. This role works closely with the Senior Manager, Aged AR and has the responsibility of supporting client success.

What will you provide?

• Lead by example in demonstrating Aspirion’s core values on a daily basis
• Assist in interviewing and hiring new team members
• Train new team members and provide ongoing training for experienced staff
• Guide team members in meeting performance KPIs through coaching, development, and education
• Establish individual and team performance goals, support the team in meeting those goals
• Produce, analyze, and act upon operational KPI reports
• Review, document and submit payment posting forms
• Review, document and post all transactions for Return to Client accounts, reconciling with the database reports
• Create and maintain specific client Pending Provider Information reports
• Create and maintain all client Findings and Industry Trends reports
• Create and maintain all staff client system access and prepare reports
• Complete account reconciliations from clients
• Accurately work accounts in excess of $100,000
• Create monthly Certified Credit reports and Valley Physician ID Report
• Attend client status meetings, present specific reports and complete meeting minutes
• Manage office facility functions to include maintenance and supplies

Requirements  

• Write grammatically correct routine business correspondence
• Speak on a one-on-one basis using appropriate vocabulary and grammar to obtain information, explain processes, etc.
• Speak clearly and distinctly on the phone with exceptional etiquette
• Collaborate with other managers and staff on projects and /or special assignments
• Prioritize assignments to complete work in a timely manner, adjusting as circumstances dictate
• Analytical skills and the ability to make appropriate decisions independently
• Complete heavy workload within established time frames
• Problem solver with the ability to identify issues, provide feedback and follow-up to resolution
• Demonstrates ability to learn new systems and processes
• Effective organizational time-management and detail oriented skills to handle multiple tasks and ensure accuracy
• Service oriented mindset with the ability to remain calm and professional in difficult conversations
• Familiarity with various technology platforms, including EMRs, hospital billing systems, and contact center software
• Proficient in MS Office suite (Word, PowerPoint, Excel, Teams)
• Ability to work a Hybrid schedule (preferred)

Education and Experience

• Minimum of High School Diploma/GED
• Bachelor’s Degree preferred or equivalent combination of education, training and experience
• Prior experience in claims processing or medical billing preferred

Benefits

At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.

The US base pay range for this position starts at $18.00 hourly. Individual pay is determined by a number of factors including, but not limited to, job-related skills, experience, education, training, licensure or certifications obtained. Market, location and organizational factors are also considered. In addition to base salary, a competitive benefits package is offered.

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.

Job tags

Salary