---

---

Location

Lansing, MI | United States

---

Job description

Why Join Our Team?

Our mission is to provide the highest quality education possible to motivated individuals seeking an exciting and fulfilling career in healthcare.

Career Services Representative - On Campus

Job Summary

The Career Services Representative (CSR) plays a vital role in supporting students and recent graduates in their career journey. Reporting to the Regional Career Service Manager or Regional Vice President of Career Services, you will be responsible for job lead development, interview preparation, scheduling, and graduate placement to drive positive outcomes across a group of schools within an assigned region.

Your responsibilities will include managing required documents, tracking attendance, and overseeing various surveys to ensure compliance. You will work directly with students to maintain open communication, identify qualified externship sites, provide coaching for professional development, assist with online content and requirements, and prepare them for job readiness and successful placement.

Coordinating junior/senior meetings and mock interviews will also be part of your duties. Building and maintaining strong partnerships with employers through sales and service calls will be crucial for securing externship and graduate placement opportunities. Travel to campuses or employer meetings may be required as market conditions demand. You will leverage various virtual applications, such as our learning management system and other content apps, to engage students and promote a meaningful experience, positive outcomes, and operational compliance.

This position is an excellent opportunity for our institution's graduates and former instructors/employees.

Job Duties and Responsibilities

Job Development and Placement:
- Generate new job leads to support the multi-campus region
- Build professional relationships within the medical communities served
- Manage your personal sales funnel
- Make sales/service calls via phone and/or in person as required
- Convert leads to interviews and job placements
- Identify and resolve employer issues
- Communicate openings to students via phone, by mail, or in person
- Follow up on all referrals, interviews, and placements
- Document activity as required and ensure data integrity
- Establish market knowledge and properly represent our institution in the community
- Conduct 30/90-day graduate calls

Student Career Development:

- Be proactive in developing and maintaining professional remote student relationships
- Initiate and maintain consistent communication with students to support externship and placement
- Manage student requirements/participation in junior meetings, mini-presentations, and externship seminars
- Assist students with resume development and career preparation
- Develop a working knowledge of students' strengths, areas of opportunity, and interests to market them effectively for job opportunities
- Work with students on professional development (e.g., dress, attitude, communication, etc.)
- Demonstrate a professional example for students to follow
- Coordinate and review student mock interviews
- Conduct one-on-one meetings with students/graduates as needed (virtual or in person as required)
- Maintain regular contact with unplaced graduates via weekly calls, appointments, etc.

Externship Assignment and Development:
- Identify and develop qualified externship sites and affiliation agreements to support students
- Coordinate and confirm student externship assignments
- Collaborate with campus academic leadership to complete externship requirements (site approvals, faculty phone checklists, etc.)
- Manage, secure, and process required documents
- Manage participation and completion of virtual externship seminars
- Track and report externship outcomes as directed

Administrative:

- Manage distribution and compilation of various surveys and meet required metrics
- Ensure accuracy of student records and compliance with accreditation requirements
- Manage applicable student records/data in the learning management system
- Assist with placement verification as needed

Expected Outcomes:

- Achieve a minimum of 70% placement rate for each program
- Achieve a minimum of 40% extern-to-hire rate
- Meet established job development activity goals
- Improve year-over-year on-time completion
- Achieve employer and student survey results of 90% or greater
- Compliance with accreditation requirements and successful internal reviews
- Perform related work as required

Benefits:

- Health, dental, and vision insurance
- Paid time off
- 401(k) retirement plan
- Life insurance
- Tuition reimbursement
- Monthly pay via direct deposit

Requirements:

- Associate's degree from an accredited institution by an agency recognized by the U.S. Department of Education or the Council of Higher Education Accreditation (CHEA). Bachelor's degree preferred. The degree requirement may be waived by the Executive Vice President of Career Services.
- 1-2 years of proven sales experience and demonstrated results from roles such as outplacement, workforce development, placement/recruiting, public relations, business development, event planning, advertising, marketing, pharmaceutical sales, or other sales-related positions. 5+ years preferred.
- This position is on campus, not remote.
- Experience making sales calls and developing relationships and contacts in the community.
- Experience managing a personal sales funnel, territory, or assigned accounts.
- Education and work experience requirements may differ based on state and accrediting organizations' standards.
- References/letters of reference that substantiate achieved sales goals, preferred.
- Experience in a post-secondary education setting, preferred.
- Reference and background check required for employment.
- Protection of student and/or employee privacy is expected in handling confidential and/or financial information.
- Protection of the institution's proprietary and confidential information is expected.
- Sufficient visual and auditory ability to operate computer equipment, use telephone, read materials, and office equipment.
- Professional communication skills encompassing written, oral, visual, and digital communication, including writing, reading, editing, speaking, listening, software applications, data entry and reporting, and Internet research.
- Ability to build rapport with students and staff.
- Ability to work with different teams.
- Ability to remain focused and adapt quickly in a fast-paced work environment.
- Ability to achieve goals; we work to make our students successful, and we measure that in our individual and team accomplishments.
- Strong attention to detail and accuracy, and commitment to quality.
- Ability to organize your work and meet deadlines.
- Demonstrate professionalism in manner, dress, and conduct as a representative of our institution and a student mentor.
- Adhere to our institution's code of conduct and professional ethics.

Equal Opportunity Employer
Employment Type: Full-Time
Salary: $ 70,000.00 85,000.00 Per Year

---

Job tags

---

---

Salary