Public Safety Department Coordinator
Location
Williamsport, PA | United States
Job description
Lycoming College is hiring a Public Safety Department Coordinator! This position is responsible for oversight of the department of Public Safety’s communications, procedures, and staffing including the department’s student staff. The Public Safety Department Coordinator is also responsible for fulfilling administrative tasks for the department. They must be exceptionally attuned to the needs and experiences of Lycoming’s diverse community and be adept at supporting and enhancing the campus experience of all those with whom they work through acknowledging unique identify characteristics and lived experiences in order to build confidence and authentic relationships with students, faculty, and staff.
This position is a full-time, benefits-eligible position.
Who We Are: Founded in 1812, Lycoming College is one of the nation’s oldest and most respected residential liberal arts colleges. The College provides a high-quality liberal arts and sciences education including more than 100 majors, minors, and concentrations. The College proudly celebrates and values the principle of inclusive excellence. Our community of scholar teachers collaborates with and mentors 1,100 active learners, including 37 percent international and domestic students of color, representing 39 states, territories, and countries. In accordance with the institution’s 2021 Strategic Plan ,
Lycoming College has committed to recruiting more faculty and staff from historically underrepresented groups with the recognition that doing so advances institutional excellence.
We are committed to fostering an inclusive campus community supporting all faculty, staff, and students. Lycoming ranks 107 th in US News National Liberal Arts College category and has been named by The Princeton Review as one of The 389 Best Colleges and Universities. Students partner with faculty in doing original research, thrive in a robust program of internships, study abroad in more than two dozen countries and compete in 19 NCAA Division III sports. Lycoming College’s strong endowment-per-student provides the foundation to support a first-rate undergraduate education. Lycoming College is an equal opportunity employer. What will I do in this role?- Answer both the department’s primary and emergency phones while properly documenting calls for service in accordance with applicable policies and procedures for functions including assisting students, alarms, and other emergencies.
- Maintain knowledge of College and department policies and procedures to accurately assist individuals with questions.
- Maintain records including logs for visitors, lockouts, fire safety, telephone and radio transmissions, lost & found, trespass and PNG notices as well as vehicle maintenance and mileage.
- Issue keys to employees, students, volunteers, contractors or other card access procedures.
- Process new request for parking permits, process parking fines for payment including tracking violations and traffic / parking issues and concerns.
- Process new and replacement identification cards for students, faculty and staff.
- Update and maintain information in the C-Cure System; provide door access per procedures.
- Complete records within the Advocate system including communication logs, radio/telephone logs and vehicle use log.
- Train all new Public Safety staff in communications duties.
- Prepare and process departmental mail.
- Track department program expenses, coordinate administration forms for various offices, and keep reliable and well-organized record keeping systems.
- Process and reconcile monthly P Card statements.
- Supervise student staff.
- Coordinate communications staffing during holiday breaks and other absences for the communications desk.
- Compile reports as requested such as the Clery annual security report, etc.
What are we looking for? Education and Experience
High school diploma, associate degree or bachelor degree.
Knowledge and Skill Set
- Computer skills essential (Microsoft Products).
- Excellent customer service and interpersonal skills/communication skills.
- Strong written communication skills to effectively communicate and document reports.
- Ability to develop and maintain a working knowledge of college policies and procedures.
- Ability to make quick decisions using sound judgement in emergency situations.
- Ability to carry out verbal / written instructions.
- Ability to establish and maintain effective relationships with those contacted in the course of work.
- Ability to maintain a high degree of confidentiality at all times.
- Ability to demonstrate professional conduct in highly sensitive or stressful situations.
- Ability to handle multiple, simultaneous responsibilities at all times, specifically in stressful situations.
What We Offer! Lycoming College has an excellent benefits package that includes:
Health & Wellness Benefits:
- Health insurance – Lycoming College offers a wide variety of health plan options available.
- Dental insurance, including orthodontia coverage.
- Vision insurance
- Flexible spending accounts for medical expenses and dependent care expenses
- Life & accidental death and dismemberment insurance
- Long-term disability insurance
- Short-term disability insurance
- Cancer insurance
- Personal accident insurance
- Wellness program
- Employee assistance program
Retirement Benefits:
- 403(b) retirement plan with up to 9% contributions from the College
Tuition Benefits:
- Free tuition for employees, spouses, and eligible dependents at Lycoming College
- Free tuition for eligible dependents at over 600 colleges nationwide through Tuition Exchange, Inc.
- Free tuition for employees, spouses, and eligible dependents at the Pennsylvania College of Technology
Paid Leave Benefits:
- Generous paid time off (PTO)
- Paid Parental Leave
- 14 holidays per year
- Summer hours
Employee Perks:
- 15% discount at the campus bookstore, excluding textbooks and snacks.
- Reduced rates for meal packages for on-campus dining facilities
- Use of the campus recreations center and gym facilities for employees
- Use of the campus Library
How do I Join the Warrior Team? Apply directly online by submitting your resume, cover letter, and the names and contact information for three professional references. Application review will begin immediately and will cease once the position has been filled. Post-offer criminal history background checks will be conducted.
Lycoming College Proudly Celebrates and Values Diversity! We are committed to fostering an inclusive campus community supporting all faculty, staff, and students. We encourage applications from candidates with diverse backgrounds and all who are interested in supporting and contributing to our mission. Lycoming College is an equal opportunity employer.
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