The MJ Companies
Location
Indiana | United States
Job description
JOB DUTIES
Provide outstanding customer service that impacts clients across multiple industries by supporting day-to-day operations and working with our client-facing team. This position is the perfect opportunity for someone looking to learn and grow within our organization!
+ Work together with the Account Manager and Client Executive to service clients
+ Assist with review of contracts for accuracy of policy details
+ Review Benefits Open Enrollment information for accuracy of information
+ Provide day-to-day customer service to clients
+ Assist Client Executives and Account Managers in retention of existing clients
+ Work with health risk management team in the analysis of claims information and development of additional value-add reporting including but not limited to Benefit Informatics
+ Gain working knowledge of functionality of resource tools
+ Assist in maintenance of client management system
+ Prepare and distribute Request for Proposal (RFP) packets for all lines of group insurance coverages including medical, dental, vision, life, disability and other ancillary lines of coverage
+ Work in Excel to prepare renewal information for clients
TECHNICAL FUNCTIONS
+ Highly proficient in the use of Microsoft Office Products: Excel, Word, Outlook, PowerPoint
REQUIRED EXPERIENCE
+ Exceptional written, verbal and interpersonal skills with keen attention to detail; professional presentation
+ Strategic thinker with ability to prioritize projects
+ Demonstrated skills: problem-solving, sense of urgency, detail-oriented, excellent organizational and time management
REQUIRED EDUCATION
+ Bachelor’s degree preferred
Job tags
Salary