MMI- McClure Management Inc.
Location
Carlsbad, CA | United States
Job description
Are you looking to join a dynamic and innovative team that leads the way in association management? We are seeking a motivated and reliable Receptionist to become an integral part of our organization. As the front-line representative of our company, you will play a vital role in ensuring a positive and professional experience for our clients and colleagues. This is an in-office position, located in South Carlsbad. Office hours are 8:30am-5:00pm Mon-Fri.
Responsibilities:
- Answering incoming calls and directing them to the appropriate person and or department.
- Answering incoming calls, processing emails, assisting owners with questions, and entering service requests.
- Processing incoming and outgoing mail efficiently.
- Handling key purchase requests.
- Process property amenity reservations
- Process return emails
- Process returned mail
- Process property registrations/ Update owner contact/ Property managers info
- Maintain multiple calendars
- Process portal activation requests
- Updating vendor Certificates of Insurance (COI) to maintain compliance.
- Managing printing orders to completion.
- Filing documents accurately.
Requirements
Skills Required:
- Empathy: Ability to understand and empathize with the needs of clients and colleagues.
- Determination: Willingness to take on challenges and find effective solutions.
- Connection: Building and maintaining positive relationships with clients and team members.
- Respect: Treat others with dignity and respect in all interactions.
- Persistence: Staying committed to achieving objectives despite obstacles.
- Imperturbability: Remaining calm and composed under pressure.
- Trustworthy: Demonstrating integrity and confidentiality in handling sensitive information.
- Detail-Oriented: Paying meticulous attention to details to ensure accuracy.
- Dependable: Being punctual, reliable, and accountable for responsibilities.
- Accountable: Taking responsibility for actions and delivering results as expected.
Required Qualifications:
- 3-5 years of proven customer service experience or similar position.
- High school diploma or equivalent.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
-Excellent Verbal and Written Communication skills
- Must be able to lift 30 lbs
- Ability to maintain extended periods of sitting and standing throughout the workday.
- Continuous engagement in verbal communication with clients, guests, supervisors, associates, and vendors.
- Proficient communication skills for both phone and in-person interactions to effectively address business-related matters.
Join our team and become a part of an organization that values its employees and provides opportunities for growth and advancement. As a Receptionist, you will be at the forefront of our organization, contributing to our success through your dedication and commitment to exceptional service. Hourly pay range, $18-$20 depending on experience.
If you possess the required skills and qualifications and are excited about the prospect of working with a leading association management company, please submit your application with a resume highlighting your relevant experience. We look forward to hearing from you!
Job tags
Salary
