Catering and Conference Services Manager

Location

Pennsylvania | United States

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

The Catering and Conference Services Manager will plan and service groups and weddings.

Job Responsibilities:

• Plan all aspects of events including but not limited to: Activities, communications, food and beverage, meeting space needs and design, vendors, shipments, invoices, schedules and timelines, budget management, pre-payment collection and reconciliation.
• Maximize food, beverage and activity revenue to the Resorts through strong product knowledge and selling skills.
• Work with clients to ensure that the function is professionally planned and have regular contact with clients & stakeholders once the group or wedding is in-house to ensure any requests or problems are resolved.
• Take responsibility to ensure that group leaders are comfortable with the resort and knowledgeable about our product, personnel and responsibilities.
• Package all bills ensuring accuracy before sending to accounting for processing, make any necessary adjustments working with and ensure timely payments are received.
• Develop and maintain professionalism with clients, in house departments and vendors, maximizing profitability and guest service.
• Lead weekly meetings with stakeholders including but not limited to: Pre & post conference planning meetings, banquet event order meeting, attend weekly resort operations & managers meetings
• The position is responsible for planning events for multiple Vail Resorts including Seven Springs, Hidden Valley and Laurel Mt.

Job Requirements

• Bachelor Degree Preferred
• Proven success in a similar role and environment 
• Proficiency with Microsoft Office Suite (Outlook, Work Excel, PowerPoint, and Sharepoint)
• Experience within Delphi FDC (training will be provided to the right candidate)
• Proficient in spoken and written English
• Flexibility to travel in the resort as needed (transportation is the employee responsibility)
• Phone required for client-facing roles - phone plan is available (candidate bust either opt into company plan or assume responsibility for a business phone solution)
• Company-use Computer provided for job requirements.

What we are looking for:

• Excellent organization and communication skills.
• Ability to consistently manage multiple priorities.
• Proven success in a similar role and environment.
• Build solid relationships and partner with people to create results.
• Flexible schedule based on business needs: In-resort and remote
• You value diversity and take pride in building a team with diverse thoughts, perspectives, and expressions.
• Pride and attention to detail.
• Empathy towards your customers and colleagues.

Additional ways that Vail Resorts Invests in you:

• Flexible Time Off (United States)
• Mental Health Resources
• Employee Assistance Program

Tuitions grant program - Epic Promise (US based employees)

The expected pay range is $55,000- $69,575. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 500838
Reference Date: 03/06/2024 
Job Code Function: Catering & Conference 

Job tags

Salary