Clinical Assistant II

Location

Bethesda, MD | United States

Job description

At Washington Radiology, our service-based culture is reflected in our day-to-day interactions that are warm and welcoming and delivered with care, compassion and clinical expertise. Our commitment to excellence can be seen across every level of our organization, beginning with our team members and extending to the patients, families, and physicians we serve. For more than 70 years, Washington Radiology has set the standard for medical imaging care.

If you would like to join a dynamic team dedicated to best-in-class quality and service excellence, we would like to speak with you.

The Clinical Assistant II is responsible for assisting the clinical team members to provide efficient

workflow and exceptional service. This position is critical to Solis; by providing outstanding patient care

and maintaining the flow of the center, the Clinical Assistant impacts the profitability of the organization.

The Clinical Assistant II may perform or assist in clinical patient care and medical procedures after

completing appropriate training and competency verification.

Location: Bethesda, MD

Hours: Monday - Friday 7:30 - 4pm EST

RESULTS MEASURED BY THE FOLLOWING RESPONSIBILITIES:

Operations

• Understands, promotes, and demonstrates the Solis Way; holds team accountable for delivering

the Solis Way to all patients and team members.

• Facilitates appropriate patient flow between registration and modalities to ensure proper care is

provided in a timely manner;

• Chaperones radiologists as needed;

• Properly sets up trays for procedures; assists radiologists or technologists with procedures as

required;

• Effectively perform bone density examinations (ONLY where state regulations permit and after

approved training through the Solis Clinical Education Program)

• Schedules patients for appropriate follow up and/or additional exams; obtains appropriate

orders;

• Verifies and or inputs patient information (demographic, insurance and contact information) into

system 100% of the time;

• Explains and assists patients with completion of forms as needed;

• Case management tracking for data outcomes reporting;

• Prepares, coordinates and assigns outside image comparisons as needed;

• Prepares, coordinates and assigns biopsy consults as needed;

• Scans documents/prior images and links to patient medical records as needed;

• Proficient in handling calls for general patient questions, i.e. directions, hours of operation, etc.;

• May provide appropriate patient education and convey answers to questions about medical

procedures after consultation with primary radiologist;

• Maintains patient confidentiality 100% of the time;

• Adheres to attendance policy;

• Participates in front office training, as requested;

• Performs other duties as assigned.

Limitations to scope of practice:

• Can only freeze and print images in ultrasound under the direction of a radiologist who is

scanning in the room;

• Can explain procedure and act as a witness, but final informed consent is responsibility of

the radiologist;

• Cannot manage medications, only a radiologist may draw up medications;

• Completion of pathology requisitions require radiologist review and confirmation for

accuracy.

• Bone density examinations may only be performed after written authorization from Solis

University Clinical Education Program and is limited by state regulations

Skills/Qualifications:

• High School diploma or equivalent;

• Strong verbal communication and listening skills;

• Energetic and flexible;

• Manages multiple projects and timelines;

• Well organized and detail oriented;

• Exhibits sound judgment;

• Forms strong working relationships within team;

• Identifies additional tasks to be completed and willingly assists others;

• Basic computer skills using Microsoft Office Suite required;

• Basic knowledge of medical terminology preferred;

• Minimum two years’ experience in healthcare or customer service environment preferred;

• College coursework or Certified Medical Assistant preferred.

• Clinical training and competency verification by Solis Clinical Education Program as required

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