Tekdoors
Location
Foster, CA | United States
Job description
Job Title: Technical Business Analyst with Omnichannel Analytics
Location: Foster City, CA(locals 1st Preference)
Duration: Full-time
Onsite(Hybrid)
Relocation Works
08+ Yrs
Must-Have:
1. Proven experience in Omnichannel analytics, preferably in the pharmaceutical or healthcare industry.
2. Strong analytical skills with the ability to translate complex data into actionable insights.
3. Proficiency in data visualization tools such as Tableau, Power BI, or similar platforms.
4. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
5. Strategic thinking and problem-solving abilities.
6. Experience in ROI analysis and implementation planning.
7. Ability to manage multiple projects simultaneously and prioritize effectively.
8. Familiarity with industry standards and best practices in Omnichannel analytics.
Job Overview:
We are seeking a highly skilled Omnichannel Analytics Consultant to join our team, responsible for conducting comprehensive fact-finding missions and analyzing current states of Omnichannel analytics both in the US and Ex-US markets.
The ideal candidate will possess strong analytical capabilities, strategic thinking, and exceptional communication skills to collaborate effectively with various business teams.
The consultant will play a pivotal role in identifying gaps, recommending strategies, and implementing solutions to enhance our Omnichannel analytics capabilities across multiple brands.
Key Responsibilities:
1. Conduct thorough fact-finding missions to assess the current state of Omnichannel analytics, covering both US and Ex-US markets.
2. Catalog existing assets and websites related to Omnichannel analytics.
3. Engage with business teams to identify needs and expectations, capturing requirements for Omnichannel analytics.
4. Analyze captured needs and industry standards to recommend strategies and define the to-be state across channels for specific brands.
5. Define key performance indicators (KPIs) to be tracked across different levels, ensuring alignment with business objectives.
6. Determine the metrics necessary to build the identified KPIs, ensuring data accuracy and relevance.
7. Design and develop dashboards to effectively report on the identified KPIs, providing actionable insights to stakeholders.
8. Conduct SCO (Scenario, Considerations, and Outcomes) analysis to evaluate potential outcomes and align with business objectives.
9. Collaborate with business teams to mock up the end product, ensuring alignment and obtaining necessary approvals.
10. Establish the potential return on investment (ROI) for Omnichannel analytics initiatives.
11. Define implementation roadmaps and plans to execute recommended strategies effectively.
12. Repeat similar exercises with other brands, utilizing insights and outputs from previous analyses to drive alignment and make necessary adjustments.
13. Provide ongoing support and engagement to business teams, ensuring the successful implementation and adoption of Omnichannel analytics solutions.
Tekdoors Inc. is a leading staffing and IT consulting firm with a global presence and 16+ years of IT consulting experience. Headquartered in Arizona, we are rated the Top 10 most emerging IT consulting companies in 2024. Our mission is to provide top-quality IT and talent solutions to businesses of all sizes, helping them achieve their goals and stay ahead of the competition.
With offices and operations worldwide, we have the expertise and resources to deliver customized solutions that meet the unique needs of our clients. Our team of experienced recruiters and consultants has a deep understanding of the IT industry and its ever-changing demands.
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