Location
Berkeley, CA | United States
Job description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
What is in it for you:
- Discounted Hotel Rooms and Food & Beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Diversity, Equity and Inclusion, Planet 21 and WATCH
Job Description
What you will be doing:
Marketing
- Execute strategic campaigns and engage followers/fans on all social media channels including Facebook, Twitter, YouTube, Instagram, etc. to effectively increase following and use social media as a platform to generate revenue
- Post dynamic content to key partner sites (Wholesale, Consortia, Wedding, Cvent and Visit Oakland)
- Ensure hotel is updated on all brand marketing campaigns, toolkits and standards as provided by Fairmont Hotels & Resorts
- Assist in the development and execution of the hotel’s yearly marketing plan in conjunction with the Digital Marketing Manager, Director of Sales, & Director of Marketing to support all revenue streams: Rooms, Food & Beverage, Club and Spa
- Update and coordinate on property collateral, including digital signage, reader boards, in-room TVs etc.
- Assist with projects as required and other duties as assigned
Communications
- Administering social media campaigns, developing specific methods to generate awareness, engagement and ecommerce conversion through social media. Nurturing and managing interactive buzz, focusing on blogs and social media sites including: Facebook, Twitter, Instagram, YouTube etc. and branded online communities such as FHRI talk to generate positive exposure
- Assist in creation and maintaining of guest messaging including pre-arrival emails and confirmation emails, ensuring all information is accurate and up to date
- Acts as a spokesperson for community relations, media relations and hotel committees on property when the Director or Marketing Manager are unavailable.
- Assist sales and catering team with promotional activities and communication
Public Relations
- Create itineraries, reservations, amenity requests for incoming media, liaising with Front Office, Reservations, F&B, Housekeeping, Club, Spa and any other relevant departments as necessary.
- Track all media hosted
- Assist in creation of activations and community events
- Assist the Director of Public Relations with updating media clipping portfolio and maintain press kits
- Research publications and journalists as necessary in preparation of site alert
- Assist with hotel photo and video shoots, coordinate photo shoot resume, liaise with Front Office, Engineering, Reservations, F&B, Club, Spa, and other relevant department
Qualifications
Your experience and skills include:
- Proficient in social media platforms such as Instagram, Facebook. LinkedIn
- Familiarity with design platforms including Canva, Photoshop and InDesign
- Service focused personality is essential and experience in a luxury hotel preferred
- Prior experience working with Opera or a related system
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong network skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
Additional Information
Visa: Must be able to provide proof of eligibility to work in the United States
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Claremont Club & Spa is an Equal Employment Opportunity Employer EEOE M/F/V/D
Hourly Rate: $25.00 to $28.00
Job tags
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