The O'Connor Group
Location
West Chester, PA | United States
Job description
Our client Lewis Hopkins and Williamson is seeking a Personal Insurance Account Manager.
The LH&W Independent Insurance Agency is on a mission to become the desired choice of Independent Insurance Agencies for residents of The Philadelphia Suburbs. We are looking for a new team member to join us on this exciting journey.
Our core focus is empowering clients so they are not overwhelmed or frustrated about insurance . We are very passionate about giving our clients a remarkable experience while protecting their business and families at the same time.
The focus of this search is on discovering an individual who wants more than a job; who wants a career opportunity that is teamoriented and offers the rare potential to have some control over their compensation. Y oull have a career devoted to work that truly matters; helping people protect their hard work lifestyle and assets. The position also includes benefits including a 401K and a flexible vacation schedule.
Do these six LH&W Core Values resonate with you If they don t you are probably not a great fit with our team:
Client Centered
Interested in Others
Interesting
Politely Fierce
Balanced
Appreciative
This seat in our organization has five major roles:
1. Client Retention and Happiness
2. Account Administration
3. Account Analysis
4. Maintain and enhance client services process
5. Ongoing Professional Development
Detailed Responsibilities:
Master and utilize quoting platforms for several different insurance carriers
Develop strong relationships with clients and underwriters
Respond in a timely manner to client coverage and billing questions
Review and analyze current policies at renewal to address rate increases coverage changes etc.
Identify and present crossselling upselling and referral opportunities to existing and potential clients that results in additional compensation
Assist and follow up on client claims
Maintain accurate and uptodate client details in agency management system
Preferred Attributes:
Customerservice oriented and enjoys the relationshipbuilding process
Excellent communication skills
Organized and detailoriented
Positive attitude and teamoriented
Passionate about helping others
Insurance Designations
Requirements:
College Degree
3 years experience as a Commercial Account Manager
Active Pennsylvania Property and Casualty License
Technologically Proficient
Skilled in Microsoft Office
In Office 5 Days a Week
Job tags
Salary
