IT Support Specialist

Location

Champaign, IL | United States

Job description

Kemper Technology Consulting, a division of Kemper CPA Group LLP, a top 100 public accounting firm, is a multifaceted regional CPA firm with 26 offices in Indiana, Illinois, Kentucky, and California. We are currently seeking qualified candidates for an IT Support Specialist position in our Champaign, Illinois office. Candidates may be considered for a fully onsite schedule. 

This person must be a highly self-motivated individual who takes direction well and enjoys working as part of a team.  The qualifications listed below are representative of the knowledge, skills, and/or ability required for this position. This candidate should also have a minimum of two years of help desk and Microsoft Windows Server platform experience. Kemper Technology Consulting services businesses in Illinois, Indiana, California, and Kentucky. This position is full-time with overtime expected during peak seasons. 

Job Responsibilities

• Assist clientele in the administration of their Windows-Based Platforms.
• Image and deploy workstations.
• Setup and configure new workstations.
• Troubleshoot various problems with existing PCs and Infrastructure.
• Provide End-User support using a ticketing system.
• Respond to client calls, emails, and requests for technical help.
• Ability to work well independently as well as with a team.
• Addition duties as assigned. 

Qualifications and Competencies 

• Associate degree in technology or a related field. Bachelor's degree is preferred. 
• Microsoft server administration experience is required.
• Strong knowledge and working experience supporting Microsoft Operating Systems.
• Active Directory and Azure Administration Experience.
• Microsoft 365 administration and deployment experience.
• PC and server repair experience.
• Ability to install, configure, maintain, and support physical networking infrastructure including switches, routers, wireless access points, wireless bridges, and firewalls. 
• Manage disaster recovery solutions. 
• Ability to professionally communicate and work well with internal management and staff as well as clients and vendors.
• Ability to manage multiple priorities and work toward deadlines. 
• Microsoft and CompTIA Certifications are a plus. 
• Proficiency in Microsoft Word, Excel, and Outlook. 
• Maintain regular and reliable attendance.

Pay and Benefits

Our employees play an integral role in our success as a firm. We value the long-term relationships we have developed with our clients because of our ability to retain our brightest professionals and believe in rewarding our employees with a competitive base compensation that is commensurate with the position and candidates experience. Additional compensation includes bonus pay and new business incentives. We also offer an attractive benefits package that is dependent on status as a full or part-time employee. 

• Health, dental, vision, and life insurance
• Paid time off
• Holiday pay
• Long- and short-term disability leave
• Paid sick leave
• Parental leave
• 401(k) plan and profit-sharing contributions
• Health savings account
• Flexible spending account
• Professional development assistance
• Paid CPA Exam study time, Becker CPA Review course, CPA exam reimbursement, and CPA Exam bonus program
• Employee assistance program
• Wellness program
• Referral program
• Flexible schedule
• Access to investment advice

How to Apply

Please click on the Apply Now button below to submit your information.

The requirements listed above are representative of the knowledge, skill, and/or ability required. The successful candidate must be authorized to work on a full-time basis for any employer in the United States. Kemper CPA Group is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, ancestry, marital status, veteran status, or any other protected characteristic under applicable law.

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