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Location

Ontario, CA | United States

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Job description

AS400/RPG Support Analyst with French

Canada - Remote

Full Time

Skills Required:


Experience on AS400 programming- RPGLE, RPG, SQL, CL, CLLE
Understand of Batch processing
Exposer to Debug, ROBORT SCHEDULER
Free Format SQL programming
Providing production support and development to applications running in batch and handling job abends
Good to have knowledge on Service now, Wealth Management Experience


Roles & Responsibilities:


Diagnosis and Resolution
Acknowledge receipt and start to investigate, diagnose, and analyze the L3 application incident
Cooperate with client group for investigation diagnosis and analysis of L3 application incident
Provide temporary solution or a permanent solution to the incident which eliminates the root cause of the incident
Documenting and Reporting
For a Priority 1 or Priority 2 Incident, following receipt of incident, till the resolution of that incident. The L3 support team needs to provide updated reports to client by sending an e-mail at least once every 60 minutes
For each incident received in Incident/Change/Problem Management the Support team will update Incident/Change/Problem Management with detailed description of the L3 application incident resolution achieved for the same incident.

Reach me # ANA, Email: [email protected], Phone & WhatsApp#: 6788247770

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Job tags

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Salary