Soho Square Solutions
Location
Redmond, WA | United States
Job description
Candidate Requirements
Years of Experience Required: 1-2+ overall years of experience in the field.
Degrees or certifications required: Bachelor's degree is required to be eligible for this role.
Disqualifiers: Candidates with no event planning experience will not be eligible for the role.
Best vs. Average: The ideal resume would contain MSFT experience.
Performance Indicators: Performance will be assessed based on quality of work.
Top 3 Hard Skills Required + Years of Experience
1. Minimum 1-2 years' experience with Microsoft Office tools, Microsoft Teams, Planner, and SharePoint.
2. Minimum 1-2 years' experience with PowerApps (or eagerness to learn) that could significantly streamline the event management process.
3. Minimum 1-2 years' experience with detail-oriented tasks.
The Microsoft Compass Program is a customer engagement R&D program that serves Microsoft's Experiences & Devices division (think all of our collaboration experiences including Office, Teams, OneDrive/SharePoint, Windows, Devices, and more). As part of our Planning & Research team, we enable any individual within E&D to connect directly with customers to understand who they are building for, what they need and why, and how to design the best experiences to meet those needs.
While Compass connects engineers to customers nearly every day through ad hoc engagements, one of the main ways we engage with customers is through our events, most notably our Compass Connect events. We invite our participating customer enterprises to meet with a diverse set of product teams for the purpose of receiving non-public updates, providing feedback, co-creating to solve new problems, and growing deeper relationships with Microsoft. Each Compass Connect includes a variety of formats to deliver on these goals, from presentations to design sprints. What makes our event unique is the multiple opportunities for mutual learning and understanding. These events include about 50-100 customers and 50-100 Microsoft employees. The Compass Connect event planned for May 2024 will likely be hybrid (in-person/online).
Responsibilities
As event PM, you will either take on these tasks or work closely with the Event PM FTE to support:
Support overall planning/Event PM FTE planning for Compass Connect event, including creating the internal event guide, workback schedule, training plan, stakeholder and customer recruitment and communications plan.
Work with internal stakeholders and external customers on event education and communications
Create the tools (e.g., leveraging Microsoft Lists, Planner, Excel) to keep track of the various moving parts, e.g., content submissions and approvals, customer registration and sign-ups to specific formats, team availability etc.
Work with third parties, such as event venues, entertainment, catering to provide a world class experience; negotiate and manage contracts with third parties
Develop detailed event plans so that everyone knows their roles and where to be when
Work closely with the Compass Team to keep informed of event progress through regularly scheduled meetings and status updates. Escalate and alert team of developing situations that require senior level support.
Other duties as assigned to produce the Compass Connect Event and/or support Event PM FTE
Qualifications
1-2 years managing events
Event planning and management is a detail business, and you are also excellent at considering the strategy of why and how we engage with customers.
You can work independently and bring creative solutions to the wrinkles we encounter
Our core team, stakeholders and customers desire crisp, consistent communications with clear calls to action. You are practiced with creating such comms., using a variety of email, Teams announcements, meetings, videos, or whatever the situation requires. Your verbal and presentation skills, delivered with clarity and confidence, are effective in communicating the messages you intend to deliver. You will need to be comfortable presenting to senior audiences, both internal and external.
While we have established best practices, templates and suggestions for success, you will be assertive when you believe something can be done to greater effect another way.
You will be dealing with our largest and most strategic customers, and you will interact with these people with grace, care and respect they deserve, and you have experience of managing such relationships. It's important our internal stakeholders feel the same way.
You have experience managing budgets and agreements/contracts with suppliers.
You are enthusiastic about leveraging the breadth of Microsoft technology to deliver a showcase event
You have proficiency with Microsoft Office tools, Microsoft Teams, Planner, and SharePoint. Perhaps you also have some experience with PowerApps (or eagerness to learn) that could significantly streamline the event management process.
The days leading up to and during an event are stressful; You have poise and grace under pressure and treat everyone with the consideration and kindness you'd expect for yourself.
Bachelor's Degree
Virtual event experience and familiarity with event platform tools/services (agendas, registration, etc.)
Job tags
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