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Location

Long Beach, CA | United States

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Job description

Join a vibrant community dedicated to creating innovative learning materials and exceptional guest experiences for educators, parents, and children worldwide. With a rich history dating back to 1954, our global presence continues to thrive, boasting a dynamic e-commerce platform, numerous catalogs, 60+ retail outlets, and international offices supporting our esteemed supply chain division. Committed to continuous improvement, we're leveraging scalable infrastructure, data-driven insights, and cutting-edge technology to elevate our operations. At the heart of our success lies a diverse team of passionate individuals who inspire each other, embrace innovation, and seize opportunities for growth every day.

About the Role:

We are searching for a Training Operations Specialist to join our team. In this pivotal role, you will provide administrative support, manage schedules, and coordinate training initiatives for our Outside Sales team. Your responsibilities will include overseeing calendars across multiple time zones, orchestrating recurring meetings, and demonstrating adeptness in handling intricate scheduling requirements. Additionally, you will collaborate with management to streamline hiring and onboarding processes while maintaining training repositories for accuracy and managing content delivery throughout onboarding.

What You'll Do:

Organize and oversee all training activities for sales channels, ensuring consistency and assessing effectiveness of programs.
Prepare and maintain internal reports and processes, recommending changes to enhance workflows.
Manage support channels such as Microsoft Teams and Outlook to ensure timely responses to client inquiries.
Handle administrative tasks including expense reports, budget adherence, and scheduling and travel coordination.
Curate and maintain training materials in SharePoint, facilitating accessibility and accuracy.
Lead operational requirements for live and virtual events, ensuring seamless execution.
Manage rosters and distribution lists for targeted sales audiences, including new hires.
Collaborate with program owners to define success metrics and provide regular updates.
Monitor attendee participation and completion, scheduling and communicating with program leadership.
Conduct project status meetings and identify and resolve risks proactively.
Review and deploy communications to the field, maintaining brand consistency.
Create surveys, analyze results, and implement operational updates as needed.
Qualifications:

Bachelor's degree in a related field.
2-5 years of experience in training program management.
Proven ability to provide senior-level support and balance multiple responsibilities accurately.
Strong organizational and communication skills.
Proficiency in Microsoft Office suite, Zoom, and SharePoint.
Experience in event planning and project management preferred.
Familiarity with metrics and data analysis.
Knowledge of Salesforce preferred.
Ability to work independently and collaboratively in a team environment.
Strong attention to detail and ability to maintain confidentiality.
A proactive problem-solver with a knack for conceptualizing and initiating solutions.
Additional Information:

Competitive hourly rate with annual bonus potential.
Paid parental leave and comprehensive medical/dental/vision coverage.
401(k) retirement plan with company contribution.
Flexible benefits package.
On-site preschool and employee gym facilities.
Generous employee discount.
Casual dress code.
Commitment to diversity and inclusion.
We believe in hiring based on merit and talent, valuing diversity and inclusion in our workplace. If you're passionate about making a difference and eager to join a dynamic team dedicated to fostering a love of learning, we invite you to apply. Learn more about us at [company website].

Equal Employment Opportunity Policy:

We are committed to creating a diverse and inclusive community where everyone is valued. We uphold equal employment opportunity principles, selecting team members based on skill, merit, and talent, without regard to race, color, creed, sexual orientation, gender identity, marital status, religion, age, national origin, disability, or any other protected characteristic.
Employment Type: Full-Time
Salary: $ 45,000.00 50,000.00 Per Year

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Job tags

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Salary