Office CNA Coordinator M-F Days
Comfort Keepers of St. Cloud, MN
Location
Minnesota | United States
Job description
Under the general supervision of the Operations Manager, the Office Certified Nursing Assistant CNA is responsible for accurately scheduling qualified caregivers/CNA based on all new and current clients. Office CNA will also assist with interviewing and training new caregivers/CNAs.
This is a combination of office work and working in client homes.
Benefits: Monday - Friday 8am-4:30pn 40 hour work week. Paid 11 holidays off. 2 weeks PTO. Weekly paychecks. Medical Insurance
Job Duties:
- Match caregivers to clients based on personality, skill, client's scheduling needs and caregivers' availability.
- Assist Client Case managers as needed.
- Accurately staff clients with caregivers based on location, time, skills/needs, request, etc.
- Assist with hiring and training.
- Fill is as needed in client homes for call offs or staffing shortage (which occur during office hours)
- Consistently organize caregiver and client's issues (i.e. time off requests, questions, changes in schedule and/or availability concerns.
- Effectively and accurately communicate with caregivers, clients, case managers, and office staff.
- Communicate staffing needs with the team.
- Answer incoming calls in a friendly, professional and knowledgeable manner.
- Build plans and shifts to match insurance codes.
- Monitor electronic clocking in/out and late alerts. Track attendance and illness log.
- Demonstrate professional and effective communication
- Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
- Participate in rotating phone on-call support. Phone support only. Not in person staffing.
Job tags
Salary
