Location
El Paso, TX | United States
Job description
Description
SAIC is looking for an experienced, energetic and motivated Field Service Technician to join our team in El Paso, TX as a Field Service Technician working for SAIC you will have a fast moving, challenging, and highly rewarding position keeping the infrastructure running that helps SAIC keep our borders safe.
25-50% travel
Likely travel to sites such as Calexico, Andrade, San Luis as well as sites in New Mexico & Arizona
Daily area of coverage could include sites up to 100 miles from home base
Mileage will be reimbursed at the prevailing government rate
An O&M tool kit will be provided
Job Responsibilities
- Perform routine maintenance and inspections on border crossing station equipment, including but not limited to s LPR equipment , radar sensors, network/power, and communication devices.
- Diagnose and troubleshoot equipment malfunctions to identify root causes and implement timely repairs to minimize downtime.
- Install new equipment and systems according to specifications and guidelines provided by customs and border protection authorities.
- Collaborate with internal teams and external vendors to coordinate equipment upgrades, replacements, and enhancements.
- Adhere to all IT Security, physical security, and operations security policies
- Keep accurate records of equipment maintenance activities, including maintenance schedules, repair histories, and inventory levels.
- Adhere to safety protocols and regulations while performing maintenance and repair tasks in border crossing stations. To include vehicle driving safety.
- Respond promptly to emergency repair requests and provide on-call support as needed.
- Maintain a professional and courteous demeanor when interacting with customs and border protection personnel, vendors, and other stakeholders.
Qualifications
Required:
- Bachelor's degree and 2 years of experience as a Field Service Technician OR high school diploma and 6 years of experience as a Field Service Technician.
- Current holder of a CBP Public Trust Clearance- Requiring US Citizenship
- Ability to drive daily to job sites up to 100 miles away.
- May travel to other locations on the U.S. border to assist with installations and ticket resolutions for up to two weeks.
- Additional technical certifications or vocational training preferred.
- Proven experience as a field technician or similar role, preferably in a law enforcement or border security environment.
- Strong technical skills with the ability to troubleshoot and repair complex electronic and mechanical systems.
- Proficiency in using diagnostic tools, hand and power tools, and computer software for equipment maintenance and repair.
- Excellent communication skills with the ability to convey technical information clearly and effectively to non-technical stakeholders.
- Detail-oriented with strong organizational skills to maintain accurate records and documentation.
- Ability to work independently with minimal supervision and collaborate effectively within a team environment.
- Flexibility to adapt to changing priorities and work schedules in a fast-paced and dynamic environment.
- Understands basic electrical wiring principles (low voltage only).
- Technically proficient with signal cabling such as CAT 6 and coaxial to include testing and termination.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Job tags
Salary
