PACCAR
Location
Denton, TX | United States
Job description
PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced power trains, provides financial services and information technology, and distributes truck parts related to its principal business.
Peterbilt Motors Company
On highways, construction sites, city streets, logging roads - everywhere our customers earn their living - Peterbilt's red oval is a familiar symbol of performance, reliability and pride. Peterbilt has reigned as America's premium quality truck manufacturer since the company's founding in 1939. Our dedication to deliver products and services focused on improving customers' performance, image, profitability and peace of mind truly makes Peterbilt the Class of the Industry.
Peterbilt Motors Company is looking for a Product Support Manager to support PACCAR’s Service Management Platform. This is a critical service initiative utilized across the entire dealer network to improve communication with customers and to drive customer uptime. The Product Support Manager will be responsible for on-going dealer support/training as well as using data to develop and measure platform utilization and to promote Best Practices. The successful candidate will use back-end data to create reports and dashboards to measure and monitor key performance indicators to drive quality usage and improved dealer performance across the Peterbilt Service Network.
Act with Integrity
Aim for Success
Communication Skills
Demonstrate Adaptability
Drive for Results
Influence Others
Inspire Confidence
Lead Innovation and Quality Initiatives
Lead the Execution
Technical Acumen
Use Sound Judgment / Business Acumen
B.S. in Marketing, Data Analytics or Business required. MBA preferred.
As a U.S. PACCAR employee, you have a full range of benefit options including:
PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability corporation. Peterbilt promotes Diversity and Inclusion through mentorship, events, and affinity support groups – The Diversity Council, Peterbilt Women’s Initiative (PBWIN), Veterans Group, Peterbilt Black Organization for Leadership and Development (B.O.L.D) and ADVOCATE (An LGBTQ support group).
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Job tags
Salary