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Location

Spartanburg, SC | United States

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Job description

We have an immediate need for a client located in Moore, SC for an entry level customer service support opening. This will be a direct placement oppportunity with adaptability across departements. minimum requirements are but not limited to:

• Help desk software experience
• CRM software experience
• Previous Customer Service Experience
• Proficient in Microsoft Office
• Technologically Inclined

Encouraged to apply if you speak a second langugae or have a Bachelor's Degree in Business and/or Communications.


salary: $41,600 - $54,080 per year
shift: First
work hours: 8 AM - 5 PM
education: High School



Responsibilities

• Promptly responding to customer queries
• Immediately escalating serious complaints or issues
• Identifying common problems and escalating them to management
• Obtaining and sharing customer feedback with colleagues and other departments
• Familiarizing with new products and services as they are introduced.
• Attending workshops and meetings as required.
• Providing training to new customer service agents.
• Practical experience with help desk software (zendesk) and CRM Software (salesforce)

Skills * Telephone Etiquette

• Client Service
• Customer support
• Customer Relations
• Basic Computer Skills
• CRM
• CUSTOMER ORDERS/SALES

Qualifications * Years of experience: 1 year

• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).


Applications accepted on ongoing basis until filled.

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Job tags

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Salary