Product Owner

Location

Charlotte, NC | United States

Job description

At Selective, we don't just insure uniquely, we employ uniqueness.

Our Business

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2023 and certification as a Great Place to Work ® in 2023.

Working at Selective

At Selective, we don't just insure uniquely – we employ uniqueness. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Employees receive comprehensive total rewards packages - including competitive compensation and performance awards, health benefits, and retirement savings - and professional development opportunities and flexible schedules to support their health, wealth, and well-being. Join our team and help make a difference.

Selective is looking for a Product Owner for this hybrid role located in our Charlotte, NC office. This role is responsible for end-to-end delivery of Commercial, Personal, or E&S claims products, from deployment to adoption. Implements change management, including updates to workflows, training and communications. Oversees product documentation, ensuring appropriate retention of product development timelines, budgets and rollouts. Contributes to product strategy development and partners with Product Manager, business, and IT to communicate development challenges and opportunities. Builds and maintains strong collaboration with the team and ensures product capabilities align to business strategy and expected outcomes. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

JOB RESPONSIBILITES:

• Responsible for understanding the current state of product development and the associated workflows and communication plans. Develops new product ideas, documents product requirements and maintains workflows.
• Assist with translation of product management narratives into user stories ensuring expected outcomes are achieved.
• Reviews, analyzes, and approves testing plans for products with low complexity.
• Prepares timeline and prioritized work list for the delivery team (scrum team) while focusing on business value.
• Responds to first level questions and communicates delays across stakeholders.
• Assesses and represents development challenges throughout the product lifecycle, offering solutions to the Director,
• Product or Product Manager, assist with removing impediments to team progress, and communicating concerns to stakeholders.
• Collects, assimilates, and communicates feedback by incorporating Voice of the Customer input, evaluating customer feedback on product features, and offering professional assessment of product functionality and user experience.
• Maintain information on competitive intelligence, industry trends and consumer need to ensure competitive advantage.

JOB QUALIFICATIONS:

• College degree preferred
• Minimum 2-4 years of business analysis experience
• Minimum 2-4 years of experience in multi-line claims handling and Leadership
• Demonstrated success in leading projects from inception to delivery
• Proficient written and verbal communication skills
• Possesses working knowledge and practical application of Agile methodologies
• Possesses working knowledge of software development life cycles
• Ability to build and maintain collaborative relationships
• Demonstrated ability to write and interpret requirement documents for complex business systems
• Demonstrated ability to multi-task and manage workflows to meet and exceed production and service expectations
• Demonstrated ability to solve problems and make sound decisions

The salary range for this position is: Associate Product Owner $80,000-$132,100; Product Owner $$92,400-$152,600; Sr. Product Owner $$103,400-$170,900. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include the candidate's qualifications and experience.

Job Grade or Level will be based on experience.

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.

Selective maintains a drug-free workplace .

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