The University of Texas MD Anderson Cancer Center
Location
Houston, TX | United States
Job description
The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.
TMC Offsite Floater- Ambassador Shift: Varied from 5:30 AM to 10:30 PM Locations: ROC, Proton Therapy Center 1, Proton Therapy Center 2, Life Science Plaza, occasionally Sugar Land location KEY FUNCTIONS Support patient experience and visitor management. Impacts department operations and institutional patient satisfaction programs. The main objective of the Ambassador role is to ensure the utmost quality in patient / visitor experience as part of the institutional Welcome Initiative. This position is part of our comprehensive guest management and visitor access strategy and directly influences departmental functions and overall patient / visitor experience across the institution. Other duties as assigned. Physical Demands: Standing - Constant 67 - 100% Walking - Constant 67 - 100% Sitting - Occasionally 11 - 33% Reaching - Occasionally 11 - 33% Carrying - Occasionally 11 - 33% Lifting - Occasionally 11 - 33% Pushing/Pulling - Occasionally 11 - 33%Education Required:High school diploma or equivalent. Preferred:Associate degree in Communications or related field. Bilingual in Spanish.Experience Required:Two years of customer service experience responding to customer inquiries or related experience. Bachelor's degree can be substituted for required experience. Must pass a pre-employment test as required and administered by Human Resources. Preferred:Healthcare experienceIt is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.htmlAdditional InformationJob tags
Salary
