General Manager of Operations

Location

Hagerstown, MD | United States

Job description

DCM, Inc. is a fast-growing, high-quality medical and recreational cannabis manufacturer seeking motivated and accountable individuals to join our team! Our mission is to grow more than the world's best Cannabis. We're growing a better world. One that's more caring, compassionate, understanding, and informed. Every day we learn a bit more about the unlimited potential cannabis holds, and there's nothing we like more than sharing it with you. Because to us, cannabis is much more than a plant; it's our chance to change the world, one person, one patient, one policy at a time.

General Manager of Operations

The General Manager of Operations at MCPP is a pivotal role responsible for the strategic planning, execution, and overall management of daily operations. This dynamic leader is required to possess a comprehensive understanding of facility operations, financial management, and safety protocols. Key responsibilities include overseeing multiple teams, setting performance expectations, engaging in strategic planning, ensuring financial health, optimizing operational efficiency, maintaining quality control, fostering positive customer relations, managing risks, ensuring compliance with regulations, and facilitating effective communication across the entire company. The General Manager of Operations must be a seasoned professional with strong leadership skills and a strategic mindset to drive the success of MCPP.

Your role in caring for our company:

The essential functions include, but are not limited to the following:

Strategic Planning, Facility Management & Execution

• Develop and implement long-term strategies for effective facilities management aligned with DCM objectives.
• Collaborate with key senior management to understand and address facility-related needs and requirements.
• Oversee day-to-day facility operations, ensuring a safe, clean, and functional environment.
• Implement efficient processes to enhance overall operational effectiveness and resource utilization.
• Ensure compliance with local, state, and federal regulations related to facility management.
• Implement and enforce safety protocols, emergency procedures, and security measures.

Budgeting & Vendor Management

• Develop and manage the facilities budget, ensuring cost-effective solutions without compromising quality.
• Monitor expenses, identify and present cost-saving opportunities to senior management.
• Source, negotiate, and manage relationships with external vendors, contractors, and service providers.
• Monitor vendor performance and ensure adherence to service level agreements.

Team Leadership & Performance Analytics

• Foster a culture of professionalism, guiding teams to achieve optimal results.
• Understand and own every aspect of the facility teams performance; set targets, drive execution, and hold the team accountable for both individual and team results.
• Collaborate effectively with the Human Resources Department and appropriate partners to implement and manage the company's policies and procedures.
• Partner with the Human Resources Department to monitor staff performance, provide timely feedback, along with development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance evaluations, and administer salary adjustments.
• Retain and develop top performers by understanding individual's motivations and providing actionable feedback.
• Addresses low performance quickly, compassionately, and in alignment with company policies.
• Manage employee's scheduling, basic time off requests, performance reviews, etc .

All other duties as necessary.

Qualifications we ask you to have:

• For legal reasons, all employees need to be at least 21 years of age.
• You will be asked to pass a Federal and State criminal history background check.
• We ask that you have an Associate's degree in Business Administration or related field (Bachelor's Degree Preferred).
• We ask that you have a minimum of ten (10) years of experience that demonstrates growth and/or advancement in complexity, difficulty, or level of responsibility.
• We ask that you have a minimum of five (5) years of management experience.
• We ask that you have excellent leadership skills, with steadfast resolve, personal integrity, and business acumen.

Addition skills which will help you excel in your role:

• A passion for the cannabis culture.
• Strong decision making and problem solving skills.
• Strong attention to detail.
• Excel at strategic thinking.
• Excellent listening, negotiation, and presentation skills.
• Excellent verbal and written communications skills.
• Excellent customer service.
• Ability to effectively manage, lead and supervise a multidisciplinary team.
• Ability to foster collaboration, be a team player, though also independent and self-motivated.
• Coachable and can take full ownership of personal development, regularly soliciting feedback from teammates including those supervising, colleagues, and supervisor/s.
• Flexibility understanding priorities may shift due to sales strategies.
• Ability to work at a fast pace in a high production environment!
• Comply with all HR policies including confidentiality and non-disclosure.
• Maintain open communication with the management team and other co-workers.
• Strong work ethic, integrity, and desire to be accountable, transparent and proactive.

This is not your average desk job! Please make sure you are willing and able to perform the following:

Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• This position requires an inordinate amount of sitting, walking, kneeling, bending, twisting and reaching in full range of motion to complete physical tasks
• You will be asked to carry/lift loads of up to 50lbs, often times repeatedly, throughout the day.
• This position requires standing, stooping, squatting, or crouching for more than 4 hours sequentially.
• This position requires the extended and repetitive use of arms, hands and fingers to cut and manipulate small objects.
• As this position will mainly be working in the greenhouse, we ask that you be willing and able to work in an environment with high light and heat levels.

Our Benefits

• Health Insurance: Medical, Dental & Vision
• Employee Assistance Plan
• Short-Term Disability
• Life Insurance AD&D
• 401K
• DCM Product/Merch Discounts
• Paid Time Off
• Competitive pay
• Industry Discounts

Equal Opportunity and Affirmative Action

DCM Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. DCM Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at DCM Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. DCM Inc. will not tolerate discrimination or harassment based on any of these characteristics.

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