Senior Salesforce Business Analyst
Location
Erie, PA | United States
Job description
Title: Senior Salesforce Business Analyst
Location : Remote
Experience : 8 Years
Position : W2 Contract Only
Job Description:
- exciting opportunity for Salesforce Business Analysts in a highgrowth practice.
- You will be a key contributor on the consulting team that helps discover and define the problem statement evaluates the solution options and makes recommendations.
- You will create detailed design architecture and process artifacts and implement the deployment plan.
- You will also support knowledge transfer with the objective of providing valueadding consulting solutions that enable our clients to meet the changing needs of the global landscape.
- As a key team member on the project you will guide customers through the implementation of Salesforce solutions using our adaptiveagile methodology.
Key Responsibilities include:
- Engaging customer stakeholders to understand desired business outcomes and define success criteria
- Articulate to customer stakeholders the value of recommended solutions and approach
- Lead Discovery and requirements refinement sessions to uncover customers business functional and technological requirements
- Synthesize requirements to create clear and comprehensive user stories and solution design documentation
- Perform fitgap analysis between Salesforce functionality and client requirements
- Design elegant innovative Salesforce solutions involving configuration of Salesforce creation and refinement of complex data models external integration business process automation and other custom functionality
- Develop innovative industry accelerators and contribute to thought leadership white paper development
- Draft custom development specifications and manage the delivery and testing of the functionality by Development resources
- Iterate Salesforce solutions through a adaptiveagile cycle with the customer Product Owner
- Develop training curriculum and deliver training sessions to the solutions end users
- Work with the Guidehouse Project Manager to manage a project to scope budget and timeline expectations
Basic Requirements:
- BA/BS degree in Business Computer Science or Engineering or equivalent work experience; MBA preferred
- 3 years experience administering or consulting with Salesforce
- 3 to 5 Current Salesforce Certifications (Admin App Builder & Sales/Service/Community Clouds)
- Experience with business process definition process mapping and reengineering
- Experience with public sector clients
- Experience writing Epics user stories to capture Salesforce requirements
- Experience with data migrations to and from Salesforce
- Understanding of the key levers for B2B B2C hybrid business models
- Excellent written and oral communication skills
- Great teamwork and collaboration skills
- Experience with Agile or HybridAgile methodology
Nice to Haves:
- Experience in Big 4 or equivalent established consulting firm and/or Salesforce Platinum partner highly desired
- Experience with public sector clients preferred
- Demonstrable experience in at least one of: Public Sector Solutions Omnistudio Consulting
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