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Location

Lakeland, FL | United States

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Job description

Salary: $15.00 Hourly

Location : Lakeland, FL

Job Type: Part Time Temporary

Job Number: 820005-2024c

Department: RP Funding Center

Division: RPFC Box Office Staff 0508000000

Opening Date: 12/28/2023

Closing Date: Continuous

FLSA: Non-Exempt

Bargaining Unit: NA

GENERAL DESCRIPTION OF CLASS

An employee in this position sells tickets to the general public, relaying facility information and performing all clerical duties relating to the RP Funding Center box office. Works directly under the supervision of the Box Office Supervisor.

This is a part time temporary position.

ESSENTIAL FUNCTIONS AND ADDITIONAL FUNCTIONS

• Handles money and disperses receipts.
• Completes reports.
• Establishes and maintains effective working relationship with other employees and the General public.
• Responsible for keeping the work and lobby area clean and maintaining general order over the facility.
• May be required to work overtime, or alternate hours, as necessary for the efficient operation of the department.
• Position designated as Mission Critical by Department Director.

ADDITIONAL RESPONSIBILITIES:

• Performs related duties as required.

QUALIFICATIONS (EDUCATION, TRAINING AND EXPERIENCE) AND SPECIAL REQUIREMENTS

• A high school diploma from an accredited school or its equivalent.

SPECIAL REQUIREMENTS:

• May be required to possess a valid driver's license.
• Must maintain a valid telephone number.

KNOWLEDGE, SKILLS, ABILITIES AND WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS

• Knowledge of general mathematics.
• Ability to meet people of all ages positively and professionally.
• Ability to follow oral and written directions.
• Ability to respond quickly.

WORKING ENVIRONMENT/CONDITIONS:

• Requires sedentary work that involves walking or standing some of the time, exerting up to 10 pounds of force regularly, or routine keyboard operations.
• The job risks exposure to no significant environmental hazards.
• The job requires normal visual acuity, and field of vision, hearing, speaking, color perception, depth perception, and texture perception.

All City of Lakeland positions are subject to testing (e.g. written, oral, performance, computerized, interview, and/or any combination). Candidates selected for testing will be notified via email or telephone. Please check your e-mail and telephone messages regularly, including "junk" folders. Test times and locations to be announced.

THE CITY OF LAKELAND IS AN EQUAL OPPORTUNITY/EQUAL ACCESS EMPLOYER AND A DRUG FREE WORKPLACE

There are no benefits available for full-time or part-time temporary employees.

01


Do you possess a high school diploma or its equivalent (GED) from an accredited school?

• Yes
• No

02


Are you willing to work any shift, including weekends and holidays, if necessary, and report in a timely manner?

• Yes
• No

03


Do you have dependable transportation to get you to work on time?

• Yes
• No

04


Are you willing to complete an intensive, comprehensive training program?

• Yes
• No

05


Are you willing to interact with customers who use abusive and offensive language, or who may be intoxicated?

• Yes
• No

06


Are you willing to attempt to calm upset, hysterical, concerned, difficult, or angry customers?

• Yes
• No

07


Are you willing to work in a fast paced, stressful environment?

• Yes
• No

08


Are you willing to maintain confidentiality of department records and sensitive situations?

• Yes
• No

09


Are you willing to maintain personal hygiene?

• Yes
• No

10


Are you willing to follow safety rules and procedures?

• Yes
• No

11


Are you willing to maintain an attitude of professionalism when interacting with supervisors, co-workers, those contacted during the course of work, and the public?

• Yes
• No

12


Are you willing to respond to requests by immediate supervisors in an accurate, complete and timely manner?

• Yes
• No

13


Are you willing to work long hours/shifts under difficult and stressful conditions and with infrequent breaks.

• Yes
• No

14


Are you willing to abide by and support the City/ The RP Funding Center missions, visions, goals and objectives, policies and procedures?

• Yes
• No

15


Are you willing to take initiative in the course of completing job duties and not to rely on others for constant direction and assistance?

• Yes
• No

16


I certify that all of my responses are true and complete, and any misstatement of material facts OR failure to completely answer questions will subject me to disqualification from the application process and / or dismissal from employment. By clicking "yes" below, I understand that once I confirm my application for this recruitment, I will be unable to edit it. I also understand that I must submit a copy of my high school diploma, GED, or college transcripts to Human Resources to qualify my application.

• Yes
• No

Required Question

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