Location
Dillsburg, PA | United States
Job description
Bob Ruth Ford is currently looking for a full time, Receptionist. Our mission is simple: To change the world’s perception of the car dealership experience, one customer at a time. To push our mission further, Bob Ruth Ford is looking for motivated and energetic individuals. Individual must be flexible with hours, which could include evenings and/or weekends. If you have strong administrative experience, please apply directly to
JOB REQUIREMENTS (Required)
- Two or more years of clerical, cashier or receptionist experience in an office environment
- Prior experience supporting a dealership, independent repair facility, or related operation
- A high school diploma or equivalent
- Hours are from 8:45 am to 4:30 pm with a possibility of covering a Saturday if needed and/or a few late days during the week
- A good work ethic, strong organizational skills and a willingness to perform a wide variety of duties as assigned
- A working knowledge of MS Word, MS Excel, and the operation of standard office equipment (multi-line phone, intercom, calculator, fax machine, printer)
- The ability to demonstrate tact, professionalism, and a sense of urgency in a challenging and fast-paced environment which may involve customer complaints, large amounts of money, etc.
JOB DUTIES
This position is responsible for a wide variety of duties in support of a fast paced automobile dealership with Sales, Service, and Parts operations. This involves several overall functions:
Receptionist duties- this involves, but is not limited to opening the dealership if on duty at the start of the day; monitoring the telephone, answering and redirecting calls promptly and professionally using the paging system; and closing the dealership if on duty at the end of the day.
Cashiering duties- this position also serves as cashier for auto sales, parts, and service operations; handles postage funds and prepares daily mail to be sent out; assists customers with vending machine, Wi-Fi, or other needs; fills out gas slips for employees; and balances the drawer at the end of each shift. (If needed)
Clerical duties- the receptionist is also responsible for creating, organizing and maintaining dealership files; processing Citi Ford Card applications; completing dealer tag, loaner vehicle, final sale, and other paperwork; managing the “Good Luck” check machine; creating purchase orders (POs) for vendors; preparing evidence manuals and adjustment receipts; and organizing the various functions which are handled at the front desk.
General dealership support- this involves a wide variety of duties performed in support of the dealership. Examples include maintaining “Rapid Recon” records for loaner vehicles; preparing “auto check” history reports for Good Luck and Preowned vehicles; assisting the office staff (or coordinating assistance from the office staff); Tracking, distributing and storing vehicle keys; and performing other duties as assigned.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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