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Desktop Support


Pantheon


Location

Plano, TX | United States


Job description

Customer Solutions provides the best in class customer service and IT solutions which enable our business customers to win in the markets they compete. This includes interfacing with local and global IT service partners and CX regional teams (Americas, EAME, AP) to support the effective delivery of technical solutions, process improvements and seamless support required to power our businesses. Experiencing a breadth of opportunities and skills (infrastructure, applications, business analysis and process engineering), working closely with business customers (Upstream, Downstream, Chemical and Corporate) to understand their needs and aimed at delivering increased business value through innovation and advanced technology while sustaining reliability, security and controls, and cost effectiveness.

Expert Technologist is focused on customer service and IT solutions, and should develop deep expertise in the delivery of technical solutions, process improvements and seamless support required to power our businesses. This role is continuing to build deep knowledge in a specific area and emerging as SME, influencer and technical mentor.

Requirements:

Microsoft Azure MFA Enrollment
Comfortable speaking in front of audiences ranging in size from 15-30 people.
Ability to meet tight project deadlines and communicate well with other team members working in different locations

Location: Plano, TX

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