BlueCross BlueShield of South Carolina
Location
Columbia, SC | United States
Job description
Summary
Description
Position Purpose:
Provide consultation and support services in instructional design, strategies, assessment, and innovative e-learning techniques. Perform in-depth needs analysis to uncover learner and organizational needs, identify learning and performance gaps and changes in work processes, procedures and technologies. Design and develop various types of learning programs and content (e-learning, classroom, webinars, PowerPoint, Computer Based Training, video, photography, etc.). Use interpersonal, written, and visual communication skills to bring together text, images, video, and audio to communicate to and educate internal and external clients/customers. Develop and maintain a pool of technical advice, expertise, and guidance for less-experienced staff.
What You'll Do:
Develops and maintains course materials including instructor manuals, participant guides, e-learning, train the trainer materials, job aids, evaluations, and tests utilizing best practices, policies, standards, and procedures. Produces high-quality classroom-based or online learning modules using advanced technologies that interface with a learning management system.
Designs, develops, and produces custom e-learning programs via web applications utilizing leading-edge technologies. Creates content and implements design principles to educational materials for traditional learning and blended solutions. Designs, tests, updates, and maintains e-learning, traditional, and blended learning solutions using unique combinations of advanced interactive media, state-of-the-practice techniques, electronic tools, and systems.
Designs, develops, and produces custom e-learning programs via web applications utilizing leading-edge technologies. Creates content and implements design principles to educational materials for traditional learning and blended solutions. Designs, tests, updates, and maintains e-learning, traditional, and blended learning solutions using unique combinations of advanced interactive media, state-of-the-practice techniques, electronic tools, and systems.
Trains, coaches, mentors, and leads a team of designers and developers in creating and developing online learning modules, live web-based training sessions, supporting materials, or a blended solution that facilitates their design and development, resulting in effective and efficient instruction.
Consults with management and works closely with development team, support staffs, curriculum developers, subject matter experts, and other internal and external clients/customers to ensure working functionality between e-learning materials, learning management systems, and intranet or internet sites.
Leads projects related to e-learning training program design, development, and implementation to serve both internal and external clients/customers. Plans and conducts meetings, action items, professional development activities, tasks related to certification, specialized training, and other projects.
Work Environment: Typical office environment. Some travel may be required.
To Qualify for This Position, You'll Need:
Required Education:
Bachelor's in a job-related field OR
4 years job related work experience OR
Associate's and 2 years job related work experience
Required Work Experience:
4 years instructional design, electronic media design, or related work experience utilizing multiple course creation tools such as Lectora, Articulate, Toolbook, Storyline, etc.
Required Skills and Abilities:
Excellent verbal and written communication, presentation, and interpersonal skills.
Demonstrated leadership skills.
Strong organizational, time management, prioritization, conceptual, and planning skills.
Ability to edit audio/video files for consistency.
Ability to work on several projects simultaneously both independently and with groups.
Intermediate knowledge of needs assessment techniques.
General knowledge of methods for reporting statistics.
Ability to work continually and effectively under stringent pressure including constant and numerous deadlines and company and contract ambiguities.
Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral and visual media.
Required Software and Other Tools:
Advanced knowledge of eLearning application tools such as Lectora, Articulate, Toolbook, Adobe eLearning Suite, Adobe Creative Suite, HTML, SQL, JavaScript, Visual Basic, Questionmark, Captivate, Photoshop, Indesign, Illustrator, Flash or related tools.
Video and audio editing experience is a plus.
Knowledge of processors, electronic equipment, computer hardware and software, including applications and programming.
Knowledge of national standard for web development and online learning (SCORM/AICC) or other evolving e-learning standards.
We Prefer that You Have:
Two years experience creating technical training materials for an IT organization.
Prior experience in training development within IS Training.
Three years experience working within a BCBSSC Information Systems Department
Certification in adobe products for graphics design or authoring software.
What We Can Do For You:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
Subsidized health plans, dental and vision coverage
401K retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Wellness program and healthy lifestyle premium discount
Tuition assistance
Service recognition
Employee Assistance
Discounts to movies, theaters, zoos, theme parks and more
What To Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure that you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
Management will be conducting interviews with the most qualified candidates, with prioritization given to those candidates who demonstrate the preferred qualifications.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.
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Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
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