Clinical Services Manager
Location
Carson City, NV | United States
Job description
Salary: $65,849.07 - $98,773.63 Annually
Location : Carson City, NV
Job Type: FULL-TIME
Job Number: 676_9.27.23
Department: Health & Human Services
Opening Date: 09/27/2023
Closing Date: Continuous
Description This is a full-time, FLSA Exempt position with Carson City Health and Human Services, located in Carson City, NV. Under general direction, plans, organizes, coordinates, supervises, reviews and evaluates the activities of the division in regard to provision of clinical and nursing services.
To learn more about the Nevada Public Employees' Retirement System (PERS), .
Human Resources determines whether or not you meet the minimum qualifications for the job based on your experience as you describe it on your application. Do not substitute a resume for your application, or write "See Attached Resume" on your application. We do not review resumes, unless specifically stated on the job announcement. Qualifying education and experience must be clearly documented in the "Education and Work Experience" section of the application. Applicants not meeting these requirements will not be considered for employment.
Examples of Duties This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.
- Plans, organizes, coordinates, assigns, provides direction and reviews the work of assigned staff.
- Assists in the development and implementation of goals, objectives, policies, procedures, and work standards for the area of responsibility; provides input into the budget development and administration process.
- Trains staff and provides for their professional development.
- Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement; direct the implementation of changes.
- Develops and manages program specific grants to include provision of needs assessments, program methodologies, funding requests and monitoring progress towards grant deliverables.
- Represent the division to other City departments, elected officials and outside agencies; explain, justify and defend assigned programs, policies, and activities; negotiate and resolve sensitive, significant and controversial issues.
- Manage and participate in the development and administration of the budget; direct the forecast of additional funds needed for staffing, equipment, materials, and supplies; direct the monitoring of and approve expenditures; direct the preparation of and implement budgetary adjustments as necessary.
- Coordinate division activities with those of other divisions and outside agencies and organizations; Prepare and present staff reports and other necessary correspondence.
- Participate on a variety of boards and commissions; attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of nursing and clinical services.
- Respond to and resolve difficult and sensitive citizen inquiries and complaints.
- Reviews the work of supervisory and direct report staff; identifies problem areas and directs corrective action; counsels employees and initiates discipline as necessary.
- Contributes to the overall quality of the unit's service provision by developing and coordinating work teams and by reviewing, recommending and implementing improved policies and procedures.
- Responds to questions and complaints from the public; ensures satisfactory resolution; coordinates activities with those of other City units.
- Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
Typical Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience: Bachelor's degree in nursing; AND four (4) years of professional public health nursing experience, one (1) year of which was in a supervisory role; OR an equivalent combination of education, training and experience as determined by Human Resources.
REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS: - Valid Driver's License.
- Registered Nurse in State of Nevada.
Required Knowledge and Skills Knowledge of:
- Principles and practices of employee supervision, including selection, work planning, organization, performance review and evaluation, and employee training and discipline.
- Administrative principles and practices including goal setting, program development and budget administration.
- Operational characteristics, services and activities of a comprehensive health services program involving clinics and special support programs such as AIDS and home health care.
- Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs.
- Modern and complex principles and practices of program development and administration.
- Advanced principles and practices of budget preparation and administration.
- Pertinent Federal, State, and local laws, codes and regulations.
- Computer applications related to the work.
- Applicable laws, codes and regulations.
- Correct business English, including spelling, grammar and punctuation.
Skill in:
- Administering programs and staff through subordinate supervision.
- Developing and implementing goals, objectives, policies, procedures and work standards.
- Developing effective work teams and motivating individuals to meet goals and objectives and provide customer services in the most cost effective and efficient manner.
- Developing and administering the division's budget.
- Interpreting, applying and explaining complex laws, codes, regulations and procedures.
- Using initiative and independent judgment within established policy guidelines.
- Preparing clear and concise reports, correspondence and other written materials.
- Dealing successfully with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the telephone, often where relations may be confrontational or strained.
- Making effective oral presentations to large and small groups.
- Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
SUPERVISION RECEIVED AND EXERCISED: Under General Direction - Incumbents at this level have considerable latitude in the application of departmental policy, and they follow general guidelines or professional and administrative standards in accomplishing assignments. They are responsible for planning and organizing their own workload, but ordinarily cannot change methods of their assigned work unit, established operations, or departmental policy without supervisor approval. Supervision is minimal, indirect, and usually limited to technical oversight.
PHYSICAL DEMANDS & WORKING ENVIRONMENT: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility to work in a typical office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 20 pounds; vision to read printed materials; and hearing and speech to communicate in person or over the telephone; exposure to traffic conditions and external environment when traveling from one office to another.
Supplemental Information CONDITIONS OF EMPLOYMENT: - Unclassified employees are "At Will" and as such, may be terminated at any time for any reason, or no reason.
- Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
- Any City employee may be required to stay at or return to work during emergencies to perform duties specific to this classification or to perform other duties as requested in an assigned response position. This may require working a non-traditional work schedule or working outside normal assigned duties during the incident and/or emergency.
- Employees may be required to complete Incident Command System training as a condition of continuing employment.
- New employees are required to submit to a fingerprint based background investigation which cost the new employee $48.25 and a drug screen which costs $36.50. Employment is contingent upon passing the background and the drug screen.
- Carson City participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization. All candidates who are offered employment with Carson City must complete Section 1 of the Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment. Please be prepared to provide required documentation as soon as possible after the job offer is made. For additional information regarding acceptable documents for this purpose, please contact Human Resources at 775.887.2103 or go to the U.S. Citizenship and Immigration Services web page at
- Carson City is an Equal Opportunity Employer.
Following is an overview of the generous benefit package offered to Carson City employees. Please review the individual resolution referenced at the end of the listing along with the Rules and Regulations Manual.
• No Nevada state income tax
• Nevada PERS - contributions paid 100% by City. Participants are vested in the system after five years.
• No Social Security
• Medicare deduction of 1.45% of salary
• Eleven paid holidays
• Vacation leave plan
• Sick leave plan
• Management leave plan
• Medical, dental, vision and life insurance plan. Carson City pays 100% of employee premium, with dependent coverage provided at a significantly subsidized rate.
• Worker's Compensation
• Employee assistance plan
• Deferred Compensation plans available
• Voluntary additional insurance plans available
• Flexible spending (IRS 125) plans available
This is an overview of the benefits available to unclassified employees. There is a Resolution adopted by the Carson City Board of Supervisors that provides additional information on unclassified benefits. This overview does not in any manner modify or alter the resolution. The Resolution can be reviewed by visiting
01
Describe in detail your experience managing employees. Be specific when answering the question. Include in your narrative where the experience was attained. The employer(s) where the experience was gained must also be listed on your application under "work history". Do not answer this question by referring to your resume.
02
Describe in detail your experience working in a medical environment. Be specific when answering the question. Include in your narrative where the experience was attained. The employer(s) where the experience was gained must also be listed on your application under "work history". Do not answer this question by referring to your resume.
03
Describe in detail your experience working with grants. Be specific when answering the question. Include in your narrative where the experience was attained. The employer(s) where the experience was gained must also be listed on your application under "work history". Do not answer this question by referring to your resume.
04
Describe in detail your experience working with electronic health records. Be specific when answering the question. Include in your narrative where the experience was attained. The employer(s) where the experience was gained must also be listed on your application under "work history". Do not answer this question by referring to your resume.
05
Describe in detail your experience working in public health. Be specific when answering the question. Include in your narrative where the experience was attained. The employer(s) where the experience was gained must also be listed on your application under "work history". Do not answer this question by referring to your resume.
06
Although the medical and recreational use of marijuana is lawful in Nevada, state law allows the City to prohibit the use of marijuana in the workplace and does not require the City to modify the job or working conditions of a person who engages in the medical use of marijuana if the job or working conditions are based upon the reasonable business purposes of the City. An employee who engages in the recreational use of marijuana and through a laboratory test is positive for the use of marijuana will be terminated. An employee who uses medical marijuana or products that contain derivatives such as THC may be terminated. Are you able to comply with this policy?
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