Child care financial assistance and communications manager

Location

Montpelier, VT | United States

Job description

About us

Family Center of Washington County is non profit community agency in Montpelier, VT whose focus is support and education to families with young children through wrap-around service delivery. Our goal is to help all Vermont families get off to a healthy start, promote well-being, and build on family strengths.

We are professional, agile, customer-centric and our culture is one of diversity, inclusiveness and enjoyable collaboration amongst staff. We take pride in being professional, and working to make a meaningful, measurable impact in the community. The Family Center believes that every employee has the potential to make a contribution to the organization, its clients, and our teams. .

Child Care Financial Assistance and Referral & Communications Manager

We are seeking a dedicated and dynamic Program Manager to oversee our Child Care Financial Assistance and Referral program. This position plays a vital role in managing a team responsible for providing financial assistance, eligibility determination, and referrals to families in need of child care support. The Program Manager will lead the team in utilizing a state Salesforce data system (CDDIS) efficiently, ensuring accurate tracking, reporting, and analysis to support program effectiveness. Additionally, the role involves managing social media channels, communications, website content, and small grant administration to enhance program visibility and sustainability.

Responsibilities:

Leadership & Team Management:

• Supervise and support a team of Child Care Financial Eligibility & Assistance employees.
• Provide guidance, mentorship, and professional development opportunities to team members.
• Foster a collaborative and supportive work environment to achieve program goals effectively.

Program Operations & CDDIS Information System Management:

• Support staff utilization of CDDIS data system for efficient program management.
• Ensure accurate data entry, tracking, and reporting to monitor program performance and outcomes.
• Collaborate with state team to deliver effective program performance.

Financial Assistance & Eligibility Determination:

• Coordinate eligibility determination processes, ensuring compliance with program guidelines and regulations.
• Review and approve financial assistance applications, addressing discrepancies and ensuring fair distribution of resources.
• Develop and implement strategies to streamline application processes and improve service delivery.

Referral Services & Community Engagement:

• Manage outreach efforts to promote program services and expand community partnerships.
• Collaborate with local agencies, schools, and childcare providers to facilitate referrals and enhance support networks for families.
• Represent the organization at community events, meetings, and forums to advocate for child care needs and raise awareness of program offerings.

Communications & Marketing:

• Develop and execute communication strategies to engage stakeholders, including families, donors, and community partners.
• Manage social media platforms, website content, and email newsletters to disseminate program updates, success stories, and resources.
• Collaborate with marketing and design teams to create promotional materials and campaigns.

Grant Management & Reporting:

• Identify and pursue funding opportunities to support program sustainability and growth.
• Write grant proposals, reports, and budget justifications in collaboration with the development team.
• Ensure compliance with grant requirements and deadlines, including accurate reporting and financial tracking.

Qualifications:

• Bachelor's degree in social work, public administration, nonprofit management, or related field.
• Proven experience in program management, preferably in child care assistance or social services.
• Strong leadership skills with the ability to motivate and empower team members.
• Proficiency in Salesforce or other CRM systems, with experience in data management and analysis.
• Excellent communication skills, both written and verbal, with experience in social media management and marketing.
• Demonstrated ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced environment.
• Knowledge of grant writing and management processes, including budget development and reporting requirements.
• Commitment to the mission and values of the organization, with a passion for serving vulnerable families and children.

This position offers a unique opportunity to lead a dedicated team in providing essential support to families in need while contributing to the growth and sustainability of our organization's mission. If you are a motivated and compassionate leader with a desire to make a difference in the lives of children and families, we encourage you to apply.

Please email your resume, cover letter, and three references in care of Claire Kendall, Co-Executive Director at [email protected]

Applications will be accepted until the position is filled.

The Family Center in Montpelier is a member of the Parent Child Network of VT whose focus is support and education to families with young children through wraparound service delivery. The goal is to help all Vermont families get off to a healthy start, promote well-being, and build on family strengths.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Patient demographics:

• Children

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Montpelier, VT 05602: Relocate before starting work (Required)

Work Location: In person

Job tags

Salary