Workplace Experience Coordinator - Downtown Alpharetta, GA
Location
Decatur, IL | United States
Job description
About the role
The Workplace Experience Coordinator role is at the forefront of delivering a positive, best-in-class office experience as a cultural ambassador, community advocate, and service leader.
As part of a “front-of-house” team, you will be responsible for providing excellent service and crafting a comfortable atmosphere by greeting visitors while supporting all employee-facing services.
What you’ll do
- Greets employees and announces clients and visitors. Issues visitor passes and validates parking. Receives and transfers incoming calls to appropriate parties.
- Provides coordination and support for delivery of workplace services like Concierge, Reception, Switchboard, and Room Management. A/V Support, Meeting and event management, Supply and Expense Management, Meeting, and events coordination Equipment Care, etc.
- Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or connects with appropriate partners to address issues.
- Responds to customer requests and complaints with accurate and detailed information according to specific request .
- Follows security and emergency procedures as defined for the property. Responds to emergencies in a calm, efficient manner. Acquires appropriate assistance and makes appropriate notifications by operating procedures.
Job tags
Salary
