IT Business Process Consultant (Sales and Marketing)

Location

West Des Moines, IA | United States

Job description

Full-Time, Exempt
Office Locations:  Lawrenceville, GA | West Des Moines, IA | St. Louis, MO | Meridian, ID
*Relocation Reimbursement Available*

Salary : $95,000 - $120,000 (depending on experience)
Hybrid Work Schedule (4/1)

Woodgrain, Inc. offers competitive salaries, an annual incentive bonus, and great benefits.
Current benefits include: 401(k) with employer match, Medical (PPO or HSA), Dental, Vision, Employer paid Life Insurance and AD&D, Employer paid Short- and Long-Term Disability, voluntary supplemental hospital and accident plans, supplement long-term disability and life insurance plans, 9 annual paid holidays, and progressive paid time off accruals. 

Job Summary :  The IT Business Process Consultant (BPC), plays a crucial role in bridging the gap between business operations and technical implementation, ensuring the business processes are optimized, standardized, and aligned with digital transformation goals. BPCs will work collaboratively with stakeholders to design and develop lean and efficient business processes that are future-oriented, adaptable, and aligned with industry best practices. To be successful in this role, a strong background and understanding in one or more of the specialty areas listed below will be crucial.

Other job responsibilities include:

• Partner with Business and IT partners to optimize and maintain end to end processes and systems that facilitate value generation. 
• Collaborate with Business Change Management to identify, develop, and cultivate partnerships across the business. 
• Design, test, shape, and implement changes in both business and IT processes. This will be achieved through monitoring, analyzing, and testing of functionalities and understanding potential impacts. 
• Help to develop and maintain User Acceptance Testing and Business Integration Testing programs. 
• Partner with the Business Change Management department to integrate Change Management into project plans and help to coach and consult project teams on best practice. 
• Maintain a close partnership with functional IT areas, divisional leadership, and Business Process Owners (BPOs). 
• Initiate and co-manager projects aimed at improving the value generation of processes and systems through the leveraging of tools and techniques to include, but not limited to, SAP BPI/BPM, SWOT, Agile, Lean, DevOps, and/or Balanced Scorecards. 
• Identify requirements, interdependencies, and gaps in existing functionalities and communicate to the BPO and other IT partners for collaboration forward. 
• Supporting the cost benefit analysis and budget planning for projects. 
• Drive the IT culture and be a valued partner for both IT and the Woodgrain business. 
• Develop system roadmaps, business processes, and workflows. Ensure documentation and preservation of these items. 
• Participate in resistance management planning. 
• Define and measure success through setting of metrics and monitoring of change in processes.
• Coach, mentor, and provide guidance while consulting with project teams and other IT partners.

Requirements :

• Bachelor's degree in a technical areas such as Computer Science, Information Technology, or Business. Equivalent training and experience can be considered in lieu of a degree.
• Previous experience working within SAP in Sales and Marketing (S&M) module. Other ERP experience may be considered.
• Experience with at least 1 large scale ERP implementation.
• Previous experience in the manufacturing and/or distribution industry, with a strong understanding of Sales and Marketing terminology and integration points throughout other business functions to include Product Pricing and Agreements, Credit Management, Foreign Trade, Debit/Credit Memo Processes, Rebate and Discount Processes, Commissions Process, Contracts and Quotations, Customer Relationship Management.
• Understanding and previous usage of process management leveraging supporting application tools (e.g., SAP Solution Manager, SAP Cloud ALM, SAP BPI/BPM
• Broad scope and understanding of various manufacturing business functional areas and the impact the system data that is generated has on the work
• Previous experience in which business process management initiatives and promoting partnership with IT/Business units was a primary responsibility

Additional Skills :  Excellent analytical skills to interpret complex, cross-functional requirements and challenges. Strong understanding of project implementation methodologies. Knowledge of inbound/outbound interfaces. Ability to work efficiently with team members from different geographical locations and expertise backgrounds.  Ability to work effectively and independently on assigned projects with minimal supervision. Ability to effectively communicate in English, both verbally and in writing. Additional languages preferred. Excellent customer service skills. Excellent computer knowledge and skills. Effective oral and written communication skills.

Come join the Woodgrain Family! # wearewoodgrain  

Woodgrain, Inc. is an EEO employer offering our employees a drug, alcohol, and tobacco-free work environment. All offers of employment are contingent on background and pre-employment drug screening. Applications will be accepted until the position has been filled.

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