Jewelry Consultant (Sales

Location

San Mateo, CA | United States

Job description

We are seeking proactive and goal-driven individuals who embrace challenges with confidence, strive for excellence, can take initiative, and want to be a part of a dynamic team. No jewelry experience? No problem! We will provide you with the training you need to be able to demonstrate an in-depth knowledge of our merchandise, represent our brand, and create an exceptional store experience for each customer. Whether you’re early in your career or a seasoned sales professional, you’ll be joining a team where your contributions make a difference!

As a valued member of our store team, you’ll play a pivotal role as a Jewelry Consultant. Your primary focus will be cultivating strong customer relationships, maximizing sales performance, and delivering an unparalleled experience for each customer.

The salary range for this role is $29-$37/hr. plus opportunities for weekly bonuses and SPIFs. There is no upper limit to what you can earn in this role as you expand your jewelry knowledge and sales expertise.

Sales Excellence and Customer Engagement

• Actively drive sales by understanding and meeting the unique needs of each customer and sharing compelling product stories
• Conduct sales presentations that emphasize the features and benefits of our products
• Ensure memorable customer experiences and foster customer retention through clienteling

Collaboration

• By working towards your personal goals, contribute to team goals and overall success of the store
• Participate in training and mentoring new team members, sharing your expertise and contributing to company culture
• Give and receive constructive feedback, adapting with coaching you may receive

Company Culture

• Ensure a positive and engaging workplace for all by embodying company values such as integrity, continuous improvement, and teamwork
• Strive for personal growth by maintaining product knowledge and embracing Shane Co.’s sales philosophies

• Prior sales or customer-facing experience is required; jewelry sales experience is not mandatory— we'll provide comprehensive training and ongoing learning opportunities!
• Availability during evenings and weekends is a must, with the perk of being closed on 7 major holidays
• High level of visual acuity and manual dexterity
• Excellence in written and spoken English; effective communication is key
• A minimum of a high school diploma or equivalent is required

The primary work environment is a well-lit retail store that requires standing, walking, and occasional lifting. This role requires manual dexterity, visual acuity, and color discernment at a high level. Our vibrant and customer-focused atmosphere provides a fast-paced and engaging workplace.

Joining #TeamShaneCo comes with a host of benefits designed to support you and your loved ones- we understand a supportive benefits package is key to a fulfilling work experience. As a family-owned business, we prioritize your well-being, recognizing that our success is a collective effort. Here's what we offer:

Compensation and Recognition: we operate on a team-based model; no commission sales! We offer a competitive base rate, engaging SPIFs, and monthly opportunities for team performance bonuses.

Time off: You’ll enjoy a generous time-off package, including 3 weeks of vacation, and an annual float day. We value holidays and are closed on major ones. Plus, you receive a float day and paid volunteer day annually. We also value your work-life balance and keep favorable hours that provide a great retail experience to our customers while respecting your time and well-being.

Family-centric benefits: We care about your family, and our benefits extend beyond standard offerings. In times of major illness, you can earn time off at full pay for self or family care. You’ll also benefit from paid parental leave, an Employee Assistance Program, and assistance navigating medical complexities.

Health and wellness: We value your health and provide you with paid sick time. Additionally, you can access competitive medical, dental, and vision plans, a 401(k) with company match, and flexible spending accounts. You can also enjoy voluntary benefits, including long-term disability, life insurance for dependents, and pet insurance. We also have a dedicated staff member who focuses on well-being and work-life balance, ensuring you thrive professionally and personally.

Employee Discount: Enjoy a generous store and online discount, available for you and your family members.

Shane Co. serves our customers with an unparalleled standard of excellence. Our people get to share in our customers’ milestone moments such as weddings, birthdays, anniversaries, and everything in between.

Our goal for you is to give you an employment experience like no other so you wake up and want to come to work every day! If you love being part of a team as well as providing personal attention to every customer, this is the place for you!

The salary range for this role is $29-$37/hr. plus opportunities for bonus. The range describes the minimum to maximum likely rate for this job description in this local market in the state of California. Individual pay will be determined based on skills and qualifications for the role. The salary range for this same position may be lower or higher in other markets.

Our company uses the position requirements to determine the pay benchmark for all roles. Please keep in mind the cost of labor varies from one geographic area to another, so pay ranges you see listed may be higher or lower in different markets. The listed pay range in this posting is for this specific location.

Employer will not sponsor visa or work authorization.

Job tags

Salary