Xyant Services, Inc.
Location
San Jose, CA | United States
Job description
Role: Product Manager
Locations: San Jose, CA or San Francisco, CA or Los Angeles, CA or Emeryville, CA
Type: Contract
Job Description:
This specific role will be working CRM technologies (SFDC & MS Dynamics) and supporting technologies that integrate with CRMs for Account Management, Partner Management and/or Customer Success. Individuals with data and analytics product management experience will be preferred.
Responsibilities
Partner with business stakeholders to understand current and future needs to deliver technical solutions that provide customer value by improving the customers experience or day-to-day productivity
Lead and facilitate process improvements sessions with internal customers
Responsible for communicating/aligning with internal customers and technical teams on product vision and roadmap.
Strategically align with other Product Managers on the delivery of interdependent solutions and initiatives
Lead the planning, documentation, and delivery of run-the-business requirements and large technology initiatives
Leads User Acceptance Testing (UAT) with business testers, and works with the Quality Engineer to define acceptance tests for features
Manage and prioritize product backlog, collecting defects and enhancement requests, and
Support Release Planning, scheduling backlog items into regular releases aligned to business priority
Qualifications
7-10 years of product management experience is required--experience launching global large-scale technology solutions with supporting change management
Solid experience in Scrum or similar Agile development methodology
Self-starter that thrives in the face of challenges
Proven track record to operate effectively with general mentorship on new projects
Exceptional verbal and written communication skills, including the ability to work with technical and non-technical audiences; as well as, communicate effectively to individual contributors, management, and executive leadership
Demonstrates experience communicating and advocating programs to customers and/or internal team members
Strong people skills, with distinctive ability to motivate and influence people without authority or a direct reporting relationship
Excellent conflict-resolution management skills; ability to effectively facilitate teams to the successful resolution of issues
Bachelors degree in CS or related technical field, or relevant work experience; experience in working in CRM solutions is highly desirable
Job tags
Salary
