Business Systems Analyst II
Location
Springfield, MA | United States
Job description
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors. The Investment Management portfolio is looking for an experienced Business Systems Analyst to join our Vestmark / UMA Vendor Management Product team. This role will contribute to a team that is delivering best-in-class experiences for our UMA program and emerging high-net-worth business segment. The position has a broad scope of responsibility and requires an understanding of one or more complex systems, vendor and stakeholder management skills, and the ability to make effective decisions that have substantial risk and/or legal, regulatory, or financial implications.
Digital Product Management is looking for a Business Systems Analyst to join our Vestmark / UMA Vendor Management Product team. This role will contribute to a team delivering best-in-class experiences for our UMA program and emerging high-net-worth business segment. The position has a broad scope of responsibility and requires an understanding of one or more complex systems, vendor and stakeholder management skills, and the ability to make effective decisions that have substantial risk and/or legal, regulatory, or financial implications
What You’ll Do:
- Liaison between technology team members and key stakeholders to maintain, enhance, or integrate firm systems and data by proactively identifying cross-divisional opportunities or serving on a formal project team in support of new systems and data.
- Supports multiple highly complex business processes and serves as a functional leader.
- Be the Voice of the Client: Provide a deep understanding of the end-user, client experience, and product capabilities to the product team when defining and delivering user value and firm outcomes.
- Create, maintain, and review business process models, data flows, prototypes, business requirements, use cases, and test cases.
- Create and execute multiple project plans simultaneously with moderate to high complexity.
- Refinement of Features and User Stories of moderate to high complexity through collaboration between product owner, product team, and business stakeholders
- Execute and present written and verbal business systems impact analysis resulting in the identification of new systems and data.
- Understanding of enterprise systems and impacts of change.
What You'll Need - Bachelor’s degree and 2-5 years of experience designing and implementing functional systems and data or an equivalent combination of education and experience.
- Previous experience with Agile and/or Product Management concepts (such as user story writing, Agile events, and backlog refinement)
- Troubleshooting skills to investigate, resolve, and escalate problems. Identifies the need for technical assistance to help in problem resolution.
- Ability to establish and maintain relationships with associates, general partners, and executives; possess expert interpersonal and negotiation skills.
- Ability to work independently and collaboratively in a team environment.
- Ability to lead other associates without authority.
- Ability to support multiple moderate to highly complex products and prioritize assigned tasks/projects with minimal assistance.
- Ability to summarize highly complex business cases, system information, and concepts and communicate information and updates to stakeholders and firm leadership.
- Ability to effectively communicate with cross-divisional leaders using verbal, written and presentation skills.
- Advanced knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling.
- Previous experience with workflow management tools, such as PEGA, is a plus
- Previous experience with data extraction and BI tools (SQL, Oracle Reporting Studio, Tableau, Power BI) is a plus.
Candidates who live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday. - 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work® data as of March 2022. Compensation provided for using, not obtaining, the rating.
- Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work® and Fortune® magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list.
- 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.
- Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work® and Fortune® magazine, ranking No. 45.
- 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.
- For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For® ranking by Great Places to Work® and Fortune® magazine. Edward Jones ranked No. 35 on the prestigious 2022 list.
- 2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work® in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating.
- Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
Salary: $70659 - $116516
Category: Headquarters
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