University of California San Diego
Location
La Jolla, CA | United States
Job description
UCSD Layoff from Career Appointment : Apply by 12/15/23 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants : Apply by 1/3/24. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Job posting will remain open until a suitable candidate has been identified.
DEPARTMENT OVERVIEW:
Enrollment Management (EM) is a multi-unit department within the Office of the Executive Vice Chancellor-Academic Affairs. The Unit is led by the Associate Vice Chancellor for Enrollment Management (AVC EM), who serves as the Chief Enrollment Officer of the University. EM is comprised of multiple high-profile, core functional units including: the Office of Admissions, Office of the Registrar, Financial Aid & Scholarships Office, Enrollment Management Technology Services (EMTS), Cal-SOAP, Creative Services, Enrollment Analytics, and the Business Office. EM's core functions oversee undergraduate admissions and student outreach, continuing student enrollment management, and financial aid and scholarship management.
The Financial Aid and Scholarships (FAS) Office works collaboratively with the rest of Enrollment Management and other campus partners to support students from their recruitment, initial enrollment and through degree completion. The office works to ensure all admitted and continuing students have adequate financial resources available to attend UC San Diego. The FAS Office administers over $550 million in support to undergraduate students and $15 million to graduate/professional level students (excluding Health Sciences). About 70% of undergraduates receive some form of support, with this number growing each year. The staff provides outreach services, counseling, eligibility and verification determination, budgeting, awarding, and reconciliation of payments for federal, state, and university reporting.
POSITION OVERVIEW:
Under the general supervision of the Deputy Director, the Student Employment Programs and Peer Advisor Officer is an innovative leader with a high degree of Financial Aid administration knowledge and recognized expertise in specific areas including Work Study, College Corps (CC), the Learning Aligned Employment Program (LAEP), and all other aid-based student employment opportunities for undergraduate students.
In addition, the Student Employment Programs and Peer Advisor Officer is responsible for the FAS Student Peer Advisor Program, including the recruitment, training, supervision and management of those student employees. In this role, the incumbent is expected to formulate and implement strategies, policies, and procedures with a high degree of autonomy. The Student Employment Programs and Peer Advisor Officer specializes in the training and supervision of student assistants, creates and maintains their work schedule each quarter, provides training and instruction on frontline customer service related duties, actively plans, develops, implements, coordinates virtual and in-person counseling, and outreach efforts while remaining flexible and demonstrating a supportive team attitude.
Cover letter required for a complete application.
Bachelor's degree in related area or 5 or more years of financial aid experience.
Demonstrated experience and skill to routinely monitor production and quality of work being produced by student staff and set performance standards, observing behavior, providing objective feedback, counseling, and effective leadership/coaching/mentoring. Demonstrated experience and skill to assess student staff capabilities and workloads and redistribute when necessary. Demonstrated experience and skill to teach/train student staff in all aspects of job duties/responsibilities.
Advanced knowledge of policies, regulations, and practices for awarding financial aid; specialized knowledge of particular programs. Specialized knowledge of College Corps, Learning Aligned Employment Program (LAEP) and federal Work-Study policies.
Advanced knowledge of advising and counseling techniques. Demonstrated ability to interpret, communicate, and advise upon federal and state financial aid policies, guidelines, and regulations. Must have excellent presentation skills when speaking in a large group setting.
Ability to interpret complex policies and develop procedures to ensure compliance. Experience administering forms of student aid related to employment, volunteer, or career advancement opportunities.
Advanced ability to assess processes and implement improvements. Excellent interpersonal skills. Strong social perce
About University of California San Diego
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.
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