Director, Quality Assurance

Location

Vienna, VA | United States

Job description

Job Title: Director, Quality Assurance

Job Location: Tampa, FL or Vienna, VA

Security Clearance: Active, in-scope US Government issued Secret   clearance

Due to the nature of work, US Citizenship is required.

Trace systems is actively recruiting for a Director of Quality Assurance to join our team. Job responsibilities include:

• Compliance management and continuous improvement of the company’s quality program through utilizing quality assurance concepts, methodologies, and practices.
• Maintain the company's ISO 9001, ISO 27001, and ISO 20000 certifications and CMMI for Development model.
• Assess departments, programs/projects through internal audits; establish audit schedules, agendas, and generate reports for Senior Management.
• Supports complex analysis and reporting on Service Level Agreement (SLA)/Key Performance Indicator (KPI) performance data Identify defects in processes; open and monitor corrective actions as applicable.
• Manage external assessments required for ISO and CMMI certifications.
• Aid in the creation and maintenance of company policies, procedures, plans, processes, etc.
• Aid in the creation, coordination, and presentation of training efforts company wide.
• Identify process improvement opportunities and system enhancements that could improve the overall quality management system.
• Work with company stakeholders to create, correct, and improve detailed business processes.
• Perform other duties as required.
• Occasional travel is required for this position.

• A minimum of five (5) years Quality Management experience is required.
• A minimum of five (5) years auditing experience is required. 
• A minimum of five (5) years of experience with SharePoint administration and process automation within Microsoft Power Applications is required. 
• A minimum of three (3) years of experience with ISO 9001, 20000 and 27001 is required.
• A minimum of three (3) years of experience with Microsoft Office tool suite, especially MS Project and Visio.
• Experience identifying defects in processes and in opening and monitoring corrective actions.
• Experience monitoring, measuring, and evaluating the effectiveness of quality program operations, processes, procedures, etc.
• Excellent interpersonal communication, strong written, verbal, and active listening skills.
• Research driven and motivated in continuous improvement; self-starter in seeking opportunities to improve.
• Strong analytical abilities; task and goal oriented, adept at initiating and prioritizing tasks.
• Excellent time management, attention to detail, and well-organized skills.
• Active, in-scope US Government issued Secret   clearance.
• Due to the nature of work, US Citizenship is required.

• Lean Six Sigma training w/certification.

• A minimum of a Bachelor of Science in Business, Math, or Engineering. 

Trace Systems, headquartered in Vienna, VA, was founded to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide cybersecurity, intelligence, communications, networking and information technology services, systems, and solutions to the United States Department of Defense, Intelligence Community and Department of Homeland Security.

To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. Please apply directly through the website at

Trace Systems is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, disability, veteran status, national origin, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law.

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