New England Federal Credit Union
Location
Rutland, VT | United States
Job description
We're looking for an experienced Float Member Service Associate to join our NEFCU Rutland, Brattleboro and Bennington branches! This team member will have the option for their home base to either be in Rutland or Bennington but will require travel to both branches, including our Brattleboro branch. This team member will provide efficient, accurate, and polite service to members while gaining insight into their financial needs. Listens attentively to member needs and provides solutions that best suit the member’s needs and goals. Primarily uncovers member financial goals and needs through discovery conversations, while demonstrating empathy for members’ needs and building lasting and effective relationships with members. Refers members to specialist when member need is discovered that requires specialized assistance outside of their knowledge. Able to assist members with teller-based transactions and perform duties of a concierge for the branch.
Specific duties include:
Skills and Qualifications:
E.O.E.
Job tags
Salary