Location
Milwaukee, WI | United States
Job description
If you are looking to join an established and growing company, that loves making the most special moments in people's lives come true, Zilli Hospitality Group is for you! From weddings, galas, and corporate events, to picnics, and everything in between, we have been creating memories for Wisconsin families and companies for more than 50 years.
We offer opportunities for growth and development - including the opportunity to learn an entrepreneurial approach to business. We are constantly learning and evolving, and we will share all that we know with you. With Zilli, you will challenge yourself daily, both personally and professionally. You will learn along the way and acquire skills you will benefit from forever.
We are expanding our team! Zilli Hospitality Group is now interviewing to hire a detail-oriented, hospitality-loving Event Designer .
As an Event Designer, you are ½ of a power-house team, delivering personal customer service experiences with your Assistant Event Designer. The individual in this role will be organized and systems-driven, with experience in selling both corporate and social events, have an understanding of revenue management, and the intricacies of advanced sales processes. Event Designers showcase passion, energy, and pride in everything they do, and possess the ability to lead, mentor, motivate and develop existing sales associates.
Job Duties and Responsibilities
Include the following, but are not limited to:
- Fosters a healthy working environment based on mutual respect and camaraderie.
- Receives leads via phone, email, in-person, and referrals; follows the lead management procedures.
- Becomes the valued resource for social and corporate clients on all packages, as well as the details and rules of the venue.
- Conducts in-person and virtual venue tours, both private and group interface with all clients to ensure satisfactory communication is taking place.
- Attends and participates in sales meetings.
- Develops a complete knowledge and ensures adherence to company sales policies.
- Recognizes and pursues new and repeat business through prospecting calls, site visits, open house, and networking events.
- Develops and maintains market awareness to ensure the ability to predict revenue opportunities and set proactive strategies.
- Monitors pricing and sales minimums to ensure pricing is within an acceptable range based on available inventory, revenue, and market conditions.
- Prepares annual marketing/sales and budget plans.
- Establishes and builds relationships with Operations, Culinary, Recruiting, and Executive Leadership.
- Oversees the partnering Assistant Event Designer.
- Loves hospitality!
Knowledge, Skills and Abilities
- Minimum of 5+ years of sales and customer service-related business.
- Attention to detail and strong problem-solving skills.
- Solid analytical skills relative to revenue generation.
- Proficient in Microsoft Office Products, Excel, Word and Outlook.
- Capable of interacting with multiple teleconferencing and social media platforms.
- Although primarily a Monday-Friday focused work-week, must be flexible to accommodate hours that may include some evenings and weekends.
- Strong interpersonal skills and the ability to conduct weekly structured sales meetings.
- Ability to study and improve existing procedures and standards.
- Understand analysis of reports, audits, and project management.
- Experience with information systems related to event planning management (beneficial).
- Knowledge of forecasting systems, yield management, goal setting and profits/losses.
- Strong understanding of revenue management principles.
- Demonstrated dependability.
- Valid driver's license and access to insured transportation.
Personal Characteristics Required for the Event Designer
- Ability to lead, plan and manage change.
- Uses critical thinking skills to prioritize workflow.
- Empathetic to client needs and ability to connect with a variety of personalities.
- Thoughtful communicator with excellent verbal and written communication skills.
- Multi-tasking and time management are the keys to success in this seat.
At Zilli Hospitality Group, We Demonstrate
- High Regard for Success. Hard work, dedication and applying the best of ourselves to the task at hand is what drives our performance and professional motivations.
- Passion/Energy/Pride. We come to work with enthusiasm and exude a contagious energy. This positive, upbeat attitude helps carry us over obstacles and adds significance to all that we do.
- Innovative. We introduce new food trends and modern technology to provide exceptional services leading to over-the-top delivery to our guests.
- Value of Reputation. We understand the value of reputation and stand behind the quality, integrity, and consistency of ourselves and the ZHG brand.
- Emphasize Inside Customer Service. We work together as a team, accomplishing more.
- Delivering the "WOW!" Our passion to create excellence at every level means we take it beyond expectations.
Job tags
Salary
$50k
