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Location

Jefferson City, MO | United States

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Job description

Role: ServiceNow Business Analyst

Location: Jefferson City MO (Onsite MF 8am5pm)

Job Description

• Must have experience with ServiceNow.
• Must gather and document requirements and generate business processes models to outline various user workflows.
• Must coordinate with technical team to create user stories to facilitate application development and perform functional unit testing of developed user stories.
• Must assist with risk and scope management efforts.
• Must document Process Flows.
• Must create Technical Specification documentation.
• Must develop and complete Quality Assurance Test Scripts.
• Must support User Acceptance Testing (UAT).
• Must have the ability to create and understand process diagrams flowcharts and business models.
• Must have the ability to identify and define the scope objectives and functionality of a project.
• Must have the ability to translate technical terminology into easytounderstand terms.
• Must have the skill to outline project scope objectives and functionality.
• Must have the skill to translate business processes into information technology requirements.
• Must have the ability to assess situations including risks and benefits receive feedback from stakeholders and select a course of action.
• Must have strong written and verbal communication skills.

Thanks

Santosh Yambari

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Salary