Location
Ashburn, VA | United States
Job description
Description
JOB TITLE: Vendor Quality Manager
REPORTS TO:Senior Manager, Platform Procurement
SUMMARY: Aligned Data Centers manages a substantial supply chain consisting of mechanical and electrical data center equipment. Our supply chain and our network of vendor partners have grown exponentially in recent years. We are expanding our team to include a Vendor Quality Manager, who will be tasked with developing, implementing, and overseeing a new vendor quality program. The goal of this program will be to drive continuous improvement of Aligned’s product through their supply chain partners. This position requires excellent problem-solving, critical thinking, and communication skills. The Vendor Quality Manager will work in a team environment under limited supervision, which will require high level organizational and time management skills.
DUTIES AND RESPONSIBILITIES (to include, but not limited to):
- Development of a vendor quality program designed to proactively prevent vendor quality issues from leaving the factory and tracking all equipment quality issues across our entire network of equipment vendor partners.
- Investigate and lead efforts to resolve issues and complaints related to quality.
- Collaborate with the internal Operations team to drive overall excellence the quality of the program.
- Determine the root cause of vendor product and process related issues and assist in the development of effective corrective and preventive actions.
- Conduct quality audits at vendor facilities.
- Visit Aligned Data Centers’ project sites to audit equipment quality and vendor field service activities.
- Maintain and document quality program data and provide regular reporting to management.
- Provide regularly scheduled feedback to equipment vendors focused on ensuring high quality of all purchased equipment.
- Engage with various teams inside of and outside of Aligned Data Centers to drive best practices, including operations, construction, engineering, senior leadership, sales, general contractors, and commissioning agents.
- Foster and maintain positive and collaborative relationships with our vendor partners.
MINIMUM QUALIFICATIONS:
- 10+ years working on quality program creation and management at the factory level.
- Solid track record of quality system development and management.
- Experienced and familiar with the principles of Six Sigma.
- Experience with developing/documenting procedures.
- Experience with quality management systems (e.g., ISO9002) and supplier auditing.
- Strong computer and software skills, including Excel, Word, Outlook, and Power Point.
- Strong written, verbal, and interpersonal communication skills.
- Ability to multi-task, with strong time management and organizational skills.
- Desire to work in an extremely fast-paced and ever-changing environment.
- Must have a strong attention to detail.
- Ability to maintain discretion and confidentiality always.
- Ability to partner with cross-functional leadership and departments.
- Ability to travel 25% of the time but with periods of travel up to 50%.
ADDITIONAL DESIRED SKILLS AND EXPERIENCE:
- Experience with data center equipment, commissioning and operation.
- Awareness and experience with manufacturing processes.
COMPETENCIES:
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
- Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
- Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
- Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Frequently required to stand
- Frequently required to walk
- Frequently required to sit
- Frequently required to utilize hand and finger dexterity
- Occasionally work near moving mechanical parts
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Aligned Energy is an equal opportunity employer that embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
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