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Location

Franklin, TN | United States

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Job description

Krones Inc In collaboration with Training Academy Trainers assist with content on EdApp online learning platform. Review learning modules and make necessary edits for professional grammar and spelling. Work with Head of Academy on new solutions and content to assure customers have relevant and available learning platform tutorials. Work with Trainers on SOP’s and make necessary edits for professional grammar and spelling. Will be responsible for deadlines on SOP delivery and routine meetings with customer on SOP approvals. Work with Trainers on reviewing current documents for customer training and make necessary improvements for quality improvement. Work with Head of Academy to proactive new machine order verification with training budget allocated via SAP training line item. Create Academy Chronogram - (complete plan, machine numbers, quotes, agendas, dates available, GANTT and budget control). Proactive communication to customers with training budget for Academy project planning in alignment with KRONES PMS team. Coordination sends quotation to customer and informs customers. Academy receives PO from customers and creates a sales order and confirmation for the trainer in SAP dispatch table. Follow up with customers on satisfaction of the training and discuss new opportunities. Perform any other duties as assigned. Education / Experience:

• High School Diploma or equivalent
• Excellent communication skills
• Proficient in Microsoft 365 products
• Organization skills for digital network locations

Preferred Qualifications:

• High level of professionalism and customer service skills are required.
• Excellent communication organizational skills.
• Proficient in Microsoft 365 products.
• Experience in content creation, editing and/or online learning platforms a plus.
• Knowledge in creating quotations.
• SAP systems a plus
• Knowledge of KRONES products a plus

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Job tags

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Salary