Location
Clifton, NJ | United States
Job description
Broker Relations Account Manager - Remote US Location
Take the next step in your career at SunFire! We’re hiring an Account Manager to join a fast-growing, entrepreneurial and solutions-driven organization with a track record of creating meaningful value in the Health Insurance services sector.
SunFire is a highly profitable, well-capitalized software and services company that provides solutions for the Medicare Insurance market. As a mission-driven company, we are passionate about our commitment to improving the lives of the senior community. As the 65 and older demographic grows, the opportunities within this $700 billion+ marketplace will continue to drive significant growth for SunFire.
Our core quoting and enrollment technologies enable brokers and insurance agents to compliantly sell Medicare Advantage, Prescription Drug and Medicare Supplement plans within a proprietary cloud-based platform. Additionally, SunFire delivers transformative post enrollment engagement solutions providing third party verification technology and advocate services, ensuring the beneficiaries’ intent to enroll, health risk assessment completion as well as the activation of plan benefits.
We’re seeking an Account Manager
to develop and manage a portfolio of strategic partners, ensuring success of our Medicare platforms and services while instilling client retention and long-term growth. With our aggressive product roadmap, your contribution will further innovate and transform the engagement for all stakeholders within the Medicare industry.
What You’ll Do: - Serve as the primary point person for existing and future Broker partners; oversee post-sale activity, manage all relationships, get traction on roadmap initiatives, and ensure best-in-class Broker experiences and results.
- Proactively communicate and respond to all inquiries, issues, escalations, and needs.
- Analyze and present data-driven insights and recommendations that help contribute to the growth and long-term success of all partnerships.
- Identify strategies for new partnerships and deploy key marketing functions to promote sales growth and product release communication.
- Collaborate with Broker partners and SunFire’s development team to provide feedback on feature/product improvements and upgrades to our platform.
- Execute on adding ancillary products to our platform and business units.
- Liaise with Product, Data, Implementation, and the Customer Experience teams for Open Enrollment preparation.
- Oversee onboarding and contract agreements.
Requirements: - Bachelor’s degree with demonstrated experience developing partnerships and quarterbacking project management with Medicare-focused Carriers or Brokers.
- Strong project management, organizational, and technical skills.
- Client-facing, with a track record of executing on penetration strategies with Medicare-focused Telesales and Field Marketing agency broker models.
- Experience contributing to new growth strategies & developing new business opportunities within the Medicare distribution system.
- Experience driving strategies to decrease CTMs and other CMS escalations, accelerate partnership opportunity growth, improve retention, and provide resolution to ensure overall customer satisfaction.
- Good decision making, time management, organization, personnel leadership skills, analytical skills, and the ability to think strategically.
SunFire offers: - Permanent Remote role in the US
- Competitive compensation and bonus
- Attractive benefits package
We are in high-growth mode and in need of a self-motivated individual ready to contribute. If you are passionate about making a genuine impact in the high-growth $700 billion+ US Medicare marketplace, then SunFire is the place for you!
SunFire is an equal opportunity employer committed to providing a working environment that embraces and values inclusion and diversity.
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